Brienne Earnst

• While CAL, directly supervised Aquatic specialist in all of their duties, helping them to maintain sales and control profit loss. As a store lead, was responsible for all subordinate employees for each shift, assigning tasks, opening/closing store duties, cash handling.
• As Senior Aquatic Specialist, directly responsible for the largest aquatics department in Washington state. All aquarium maintenance tasks done daily, requiring time management skills and knowledge in the care of all aquatic life. Also responsible for the ordering of livestock, maintaining sales, and controlling loss.

• Forecasted sales to management and collaborated to build effective sales team.
• Supported store's conducting sales promotions and special events.
• Managed 5-10 member sales team activities to consistently meet over 100% of sales goals.
• Received and processed daily/weekly shipments, maintaining accurate inventory counts.
• Cash handling and daily opening/closing of the store.
• Trained, coached and mentored new sales associates for maximum performance.

Responsible for the entire aquatic department of the store, which includes:

• Water/filter changes, feeding, ordering of all livestock, and tracking losses/sales.
• Customer service, helping customers with all of their fish related problems and setting up of new aquariums
• Placement of special orders for customers
• Increased sales in my department drastically, leading to a total remodel of the aquatics department to further meet future goals.

• Responsible for daily opening and closing of the store. Tracking metrics, cash handling, nightly deposits.
• Recruited, hired, trained and scheduled staff.
• Managed and engaged with staff during daily duties to monitor performance and adherence to policies and training.
• Analyzed inventory trends to order appropriate stock quantities.
• Drove sales through companion animal adoptions and related product recommendations. Increased departmental sales by up to 200% annual comp while under my supervision.
• Trained team members in successful strategies to meet operational and sales targets.
• Operated without any senior management for over one year between 2 locations while new management was hired, responsible for all upper management tasks and daily operations.

Proficient in all skills pertaining to the day to day work on a 502 farm, including:

• Cloning, pruning, transplanting and all other general plant care
• Plant tracking, logging moves, recording changes and losses
• Processing, trimming and packaging finished product
• Leading team when needed for greenhouse work or packaging orders, working with farm manager
• Trained in pesticide use protocols/PPEs

• Clean all rooms, hallways, stairways, restrooms and kitchens so they are up to health standards.
• Disinfect equipment and supplies, using natural germicides or steam-operated sterilizers.
• Drive to designations and operate independently, Use timeclock and job management smartphone apps.
• Used time management and efficient cleaning methods to meet deadlines.

• Customer service, merchandising, product ordering, care of livestock, department maintenance.

• Customer service, stocking/merchandising, product ordering, care of livestock, cashiering.

• Livestock/Product photography
• wysiwyg style online sales
• Graphic design - Logos, coupons, fliers, website graphics
• Social media advertisement
• Expo/Trade shows
• Sales rep for business
• Customer service, cashiering, store merchandising, product ordering
• Saltwater aquarium and livestock care/maintenance.

• Customer service, cashiering, stocking, product ordering, Livestock care and maintenance.