Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

BRIGETTE FELDMAN

Union City

Summary

Customer-focused professional with experience in account management, sales, customer service, and hospitality operations. Experienced in building strong client relationships, identifying customer needs, resolving concerns, and delivering exceptional service in fast-paced environments. Recognized for excellent communication, adaptability, organization, and the ability to consistently meet performance goals while maintaining a positive customer experience.

Overview

1
1
Language
1
1
Certification
3
3
years of professional experience

Work History

Account Manager

Vivacity Management
North Bergen
02.2026 - 07.2026
  • Managed relationships with Fortune 500 clients while providing professional account support and customized solutions.
  • Built long-term client relationships through consistent communication and follow-up.
  • Identified customer needs and recommended products and services that aligned with business goals.
  • Collaborated with team members to achieve sales objectives and improve overall performance.
  • Resolved customer concerns efficiently while maintaining high customer satisfaction and retention.

Cook (Promoted from Dishwasher)

The Frogtown Chophouse
Cresco
06.2024 - 02.2026
  • Promoted from Dishwasher to Grill Cook based on reliability, performance, and strong work ethic.
  • Prepared high-quality meals, ensuring compliance with food safety and sanitation standards to enhance customer satisfaction.
  • Maintained speed and accuracy during high-volume service periods to meet customer demand and support team efficiency.
  • Collaborated with kitchen staff to streamline daily operations, contributing to a cohesive and productive work environment.
  • Assisted with inventory management, food preparation, and kitchen organization.

Server

Flame Bistro
East Stroudsburg
05.2025 - 01.2026
  • Provided attentive, personalized service in fast-paced restaurant environment, contributing to guest satisfaction.
  • Fostered positive guest relationships through effective communication and prompt problem resolution.
  • Suggested menu items to elevate guest experience and encourage repeat visits.
  • Processed customer orders and payments accurately using POS systems.
  • Supported front- and back-of-house teams to ensure efficient restaurant operations.

Team Member

Moes Southwestern Grill
Bartonsville
12.2023 - 06.2024

● Delivered exceptional customer service by efficiently managing high-volume transactions.

● Operated POS systems and handled customer transactions accurately.

● Prepared food according to company standards, recipes, and food safety guidelines.

● Supported daily restaurant operations through effective inventory management, food preparation, and maintenance.

Education

Criminal Justice Coursework -

Northampton Community College
Tannersville, PA

High School Diploma -

Pocono Mountain East High School
Swiftwater, PA
06.2023

Skills

  • Account Management
  • Client Relationship Management (CRM)
  • Sales and Customer Retention
  • Customer Service Excellence
  • Conflict Resolution
  • Relationship Building
  • POS Systems & Cash Handling
  • Restaurant Operations
  • Food Safety & Sanitation
  • Organizational skills
  • Problem Solving
  • Adaptability
  • Teamwork
  • Communication

Certification

  • ServSafe Certification
  • Food Handler Certification
  • CPR Certification
  • Non-CDL Class C Driver's License

Languages

Russian
Native/ Bilingual

Timeline

Account Manager

Vivacity Management
02.2026 - 07.2026

Server

Flame Bistro
05.2025 - 01.2026

Cook (Promoted from Dishwasher)

The Frogtown Chophouse
06.2024 - 02.2026

Team Member

Moes Southwestern Grill
12.2023 - 06.2024

Criminal Justice Coursework -

Northampton Community College

High School Diploma -

Pocono Mountain East High School
BRIGETTE FELDMAN