Brigette Imirie
Salisbury,MD
Summary
Adept Strategic Operations Manager with a proven track record at APPI Energy, enhancing operational efficiency and fostering team leadership. Expert in organizational development and workforce planning. Achieved growth in rapidly evolving markets by leveraging business process reengineering and strategic planning skills. Strong leader and problem-solver dedicated to streamlining operations to promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
27
27
years of professional experience
Work History
Strategic Operations Manager
APPI Energy Division Of Environ Energy
04.2023 - Current
- Fostered an environment of accountability, setting clear expectations for performance and providing ongoing feedback to drive improvements.
- Trained and guided team members to maintain high productivity and performance metrics.
- Championed change management initiatives, guiding employees through transitions while maintaining productivity levels.
- Enhanced operational efficiency by streamlining processes.
- Analyze clients electricity use , set up and process for pricing , and contract client with supplier.
Strategic Operations Manager
APPI Energy
02.2015 - 04.2023
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Established positive and effective communication among team and suppliers, reducing miscommunications, and missed deadlines.
- Analyze clients electricity use , set up and process for pricing , and contract client with supplier.
Contract Coordinator
Navtrak Inc
11.2005 - 01.2009
- Developed standardized contract templates for consistent documentation and reduced legal risks.
- Prepared detailed reports on contract activity for senior management review, highlighting key metrics and areas of concern.
- Identified process improvements through data analysis, leading to increased efficiency and reduced errors in contract execution.
- Maintained strong relationships with clients through regular communication and proactive issue resolution efforts.
- Streamlined contract processes by implementing efficient tracking and filing systems, reducing document retrieval time.
- Monitored incoming contracts and service agreements for correct pricing and information.
Senior Account Manager
Perdue Farms, Inc.
01.1997 - 10.2005
- Worked with customers to develop strategic business and account plans through daily inventory analysis.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Enhanced communication between departments for more effective problem-solving and collaboration.
- Coordinated efforts across teams to ensure seamless delivery of products and services to clients.
- Maintained detailed records of all account activities, ensuring accurate reporting for upper management review purposes later on.
- Regularly updated sales forecasts based upon current pipeline status/anticipated deal closures, allowing for accurate resource allocation/planning within the organization.
- Boosted client satisfaction by effectively managing and resolving account issues.
- Attended sales meetings and ongoing sales trainings.
- Informed customers of promotions to increase sales productivity and volume.
Education
Bachelor of Arts -
Salisbury University
Salisbury, MDSkills
- Operational Excellence
- Organizational Development
- Workforce Planning
- Team Leadership
- Decision-Making
- Staff training/development
- Strategic Planning
Timeline
Strategic Operations Manager
APPI Energy Division Of Environ Energy
04.2023 - Current
Strategic Operations Manager
APPI Energy
02.2015 - 04.2023
Contract Coordinator
Navtrak Inc
11.2005 - 01.2009
Senior Account Manager
Perdue Farms, Inc.
01.1997 - 10.2005
Bachelor of Arts -
Salisbury University
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