Brigette Lander
Indianapolis,IN
Summary
Registered Nurse with a strong background in case management, utilization review, and complex discharge planning. Coordinates care across interdisciplinary teams, applies InterQual and Milliman guidelines, and communicates with payers to support medical necessity decisions and cost-effective treatment. Brings experience with Medicare, Medicaid, private insurance, and chronic care coordination.
Overview
1
1
Certification
19
19
years of professional experience
Work History
RN
St Vincent Hospital
Indianapolis, Indiana
08.2026 - Current
- Collaborated with physicians, social workers, and care teams on treatment plans.
- Reviewed admissions, utilization, and discharge needs for complex cases.
- Coordinated patient care plans across hospital departments and community providers.
- Documented case notes, assessments, and referrals in electronic health records.
Triage Nurse – Case Manager
Eskenazi Health
03.2025 - Current
- Monitored high-risk patients proactively to reduce emergency room visits and minimize readmissions.
- Developed care plans incorporating clinical data, comorbidities, and patient-reported symptoms to address individual needs.
- Collaborated with physicians, social workers, and specialists to ensure continuity of care.
- Applied clinical guidelines and ICD/CPT coding to guide decisions and support insurance communication.
Nurse Manager (Charge Nurse)
Ovatient (Start-up Tele-Health Company – Remote)
02.2024 - 02.2025
- Lead daily nursing operations and clinic coordination across multiple departments to ensure continuity and quality of care.
- Supervised staffing coverage and coordinated resource allocation and interdisciplinary communication to maintain seamless operations in high-volume outpatient setting.
- Authored and implemented telehealth triage policies, enhancing virtual care access and streamlining remote clinical protocols.
- Acted as a liaison between frontline staff and senior leadership to drive patient safety, compliance, and performance initiatives.
- Participated in root cause analysis and policy reviews to identify risks and improve quality outcomes.
Travel Nurse
Aya Healthcare (Ambulatory Clinic – Remote/On-site)
11.2022 - 01.2024
- Delivered complex care management, telephonic triage, and patient education for liver disease.
- Facilitated prior authorizations for diagnostics and medication coverage, ensuring timely access to necessary treatments.
- Coordinated insurance communications and medical documentation reviews, enhanced clarity and compliance.
- Conducted root cause analysis and policy reviews to identify risks and enhance quality outcomes.
Pact Care Manager & Call Center RN, Case Manager
U.S. Department of Veterans Affairs (VA Hospital)
07.2012 - 10.2022
- Managed medically complex patients and care plans focused on reducing hospital readmissions.
- Coordinated care between providers and insurance, monitoring CAN scores and treatment progression to ensure effective patient management.
- Developed post-stroke follow-up templates utilized hospital-wide and initiated COVID-19 triage protocols, enhancing patient care processes.
- Served as preceptor to nurses and clinical liaison across care teams, fostering collaboration and knowledge sharing.
- Chaired the Policy and Procedure Committee.
- Led the outpatient and in-patient clinical practice committees.
- Co-chaired the nurse recruitment committee.
Case Manager & Utilization Review Nurse
St. Vincent Seton Hospital
06.2009 - 06.2012
- Applied InterQual and Milliman guidelines to evaluate medical necessity, facilitating effective discharge planning.
- Conducted clinical reviews for Medicare/Medicaid and private payers, informing decisions on continued stay and discharge planning.
- Developed care conference plans, leading multidisciplinary discussions as lead nurse on RCA/Sentinel Event panels.
Head Triage Nurse
The Care Group
10.2007 - 12.2009
- Managed triage operations for high-volume cardiology practice, coordinating clinical calls for 14 physicians and 1 nurse practitioner.
- Supervised triage nursing staff assignments and workflows, enhancing patient communication and coverage.
- Performed telephone triage and assessed symptoms, providing timely guidance for urgent care and medication management.
- Conducted Dobutamine and Adenosine stress tests while managing Coumadin and Cholesterol clinics.
Education
MSN - Nursing Education/Management
Grand Canyon University
Phoenix, AZ01-2015
BSN - Nursing
Grand Canyon University
Phoenix, AZ01-2011
ASN - Nursing
Indiana University
Northwest Indiana01-1997
Skills
- Case management
- Care management
- Clinical risk management
- Care guidelines
- Telephonic nursing
- Patient education
- Interdisciplinary collaboration
- Data analysis
- Microsoft Office suite and PDF tools
Personal Information
Title: Registered Nurse | Case Management | Medical Risk Analysis | Utilization Review
Certification
Registered Nurse (Compact Multi-State) – Active, Ambulatory Care Certified Nurse, BLS & ACLS Certified
Leadership & Projects
Chair, VA Nursing Leadership Planning Committee (2020), Chair, Policy & Procedure Committee (2017–2018), Designed VISN-wide post-stroke follow-up template (adopted ambulatory-wide)
Timeline
RN
St Vincent Hospital
08.2026 - Current
Triage Nurse – Case Manager
Eskenazi Health
03.2025 - Current
Nurse Manager (Charge Nurse)
Ovatient (Start-up Tele-Health Company – Remote)
02.2024 - 02.2025
Travel Nurse
Aya Healthcare (Ambulatory Clinic – Remote/On-site)
11.2022 - 01.2024
Pact Care Manager & Call Center RN, Case Manager
U.S. Department of Veterans Affairs (VA Hospital)
07.2012 - 10.2022
Case Manager & Utilization Review Nurse
St. Vincent Seton Hospital
06.2009 - 06.2012
Head Triage Nurse
The Care Group
10.2007 - 12.2009
MSN - Nursing Education/Management
Grand Canyon University
BSN - Nursing
Grand Canyon University
ASN - Nursing
Indiana University