Brigette Roberts
Peru,NY
Summary
Results-driven professional experienced in managing patient accounts and collaborating with healthcare teams. Strong skills in communication, time management, and Microsoft 365 enable effective resolution of billing issues and enhance patient service delivery.
Overview
10
10
years of professional experience
Work History
Account Receivables Specialist
Champlain Valley Physicians Hospital
Plattsburgh, NY
02.2019 - Current
- Processed and reconciled patient accounts to ensure timely collections.
- Coordinated with insurance companies to resolve billing discrepancies effectively.
- Monitored aging reports to identify outstanding balances and initiate follow-ups.
- Utilized Microsoft Excel, QuickBooks and Oracle software to manage invoices and payments.
- Handled day-to-day accounting processes to drive financial accuracy.
- Matched purchase orders with invoices and recorded necessary information.
- Entered figures using 10-key calculator to compute data quickly.
Certified Healthcare Access Associate
Champlain Valley Physicians Hospital
Plattsburgh, NY
04.2016 - 02.2019
- Facilitated patient access through efficient scheduling and registration processes.
- Collaborated with healthcare teams to ensure seamless patient flow and service delivery.
- Managed electronic health records system for accurate data entry and retrieval.
- Trained new staff on access procedures and system navigation for improved onboarding.
- Expedited check-in process by efficiently handling walk-in appointments and emergency situations when necessary.
Education
Associates in Business Administration - Business Administration
Clinton Community College
Plattsburgh, NY05.2016
High School Diploma -
Peru Central School District
Peru, NY06.2012
Skills
- Customer service
- Verbal and written communication
- Keyboarding skills
- Microsoft 365 expertise
- Timekeeping systems
- Prioritization and time management
- Phone reception
- Confidentiality
- Fast learner
Timeline
Account Receivables Specialist
Champlain Valley Physicians Hospital
02.2019 - Current
Certified Healthcare Access Associate
Champlain Valley Physicians Hospital
04.2016 - 02.2019
Associates in Business Administration - Business Administration
Clinton Community College
High School Diploma -
Peru Central School District