Bright Stansberry
Arlington,TX
Summary
Resourceful Operations Coordinator known for high productivity and efficient task completion. Possess specialized skills in project management, process optimization, and logistics coordination. Excel in communication, problem-solving, and time management to drive operational success. Committed to enhancing team performance through proactive leadership and collaborative efforts.
Overview
16
16
years of professional experience
Work History
Operations Coordinator II
Ryder Ever Better
Irving, TX
06.2022 - 04.2025
- Coordinated day-to-day activities to support supervisors and teams, including inventory and maintenance scheduling.
- Applied standard operating procedures (SOPs) to identify and implement process improvements, contributing to operational efficiency.
- Ensured compliance and safety by adhering to strict, mandatory compliance items and company safety policies, including EPA regulations.
- Performed data accuracy through verifying and reconciling documents to ensure the accuracy of operational records.
- Acted as point of contact for clients, resolving issues and providing exceptional customer service to enhance client satisfaction.
- Provided administrative support by managing filing, data entry, document control, mail handling, and phone answering to ensure smooth operations.
Shipping and Receiving Clerk/Associate
Bed Bath & Beyond
Lewisville, TX
03.2020 - 05.2022
- Unloaded trucks, sorted and scanned inventory, verified incoming items against purchase orders to ensure accuracy.
- Picked and packed items securely, generated shipping labels to facilitate timely order dispatch.
- Ensured accurate, up-to-date documentation for all incoming/outgoing goods.
- Updated inventory systems, logged daily movements, and performed cycle counts.
- Inspected goods for damage, reported shortages, and processed vendor returns.
- Operated machinery (pallet jacks) to move goods efficiently while maintaining a safe and clean work area.
Order Picker/Packer Associate
The Container Store
Coppell, Texas
02.2018 - 03.2020
- Utilized voice picking systems to locate products and efficiently picked full-case and less-than-case items for e-commerce orders.
- Selected shipping containers and packed items to ensure adherence to quality standards while preparing orders for timely shipment.
- Used handheld RF scanners and computer-based programs to manage inventory accuracy, performed stock replenishment, and processed orders.
- Operated pallet jacks and navigated multi-level systems to load outbound trailers, ensuring safe and efficient transport of goods.
- Adhered strictly to safety protocols, maintained a clean workspace, and cross-trained in other distribution center roles.
Remote Client/Customer Support Representative
MobilexUSA
Carrollton, TX
01.2013 - 12.2017
- Responded to inquiries from nursing homes, hospice, and long-term care facilities via phone, email, or chat to ensure timely support.
- Resolved customer complaints by identifying solutions to service issues, achieving prompt resolution.
- Managed patient records, processed orders, and accurately entered data into computer systems.
- Reviewed and submitted claims, verified patient insurance, and managed client files to maintain accurate records.
- Scheduled mobile imaging/lab services and coordinated with technicians to ensure timely, efficient service delivery.
- Used computer systems effectively to maintain documentation, with a focus on accuracy in high-volumed, remote work settings.
- Understood medical CPT codes as it relates to placing customer exams orders.
Retail Sales Consultant
AT&T Mobility Services
Rockwall, Texas
05.2011 - 11.2012
- Achieved or exceeded monthly sales goals by up-selling premium products and services.
- Proactively approached customers to assess needs and recommended tailored wireless, TV, and internet solutions, enhancing customer satisfaction.
- Educated shoppers on latest mobile devices, tablets, and accessories, improving informed purchasing decisions.
- Set up new accounts, upgraded existing services, and processed transactions using AT&T systems.
- Assisted customers with device and service troubleshooting, ensuring timely resolution and satisfaction.
- Maintained inventory accuracy and cleanliness on the sales floor.
Wireless Team Lead
MarketSource
Rockwall, Texas
01.2009 - 04.2011
- Lead and mentored a group of employees, motivating them to drive sales and productivity, and supported them on the sales floor.
- Directly selled postpaid and prepaid cellular phones, accessories, and services to meet or exceed sales goals.
- Cultivated business relationships with local retail store management and staff to facilitate smooth operations.
- Ensured proper merchandising, product placement, and brand compliance of all mobile products.
- Scheduled and managed in-store sales events and promotions, ensuring demo equipment is maintained and properly returned.
- Communicated progress, opportunities, and key initiatives to District Manager and client leadership, ensuring alignment and support.
- Trained team members on current products, services, and promotions, enhancing their readiness through relevant training sessions and conference calls.
Education
Bachelor of Arts - Criminology And Criminal Justice
The University of Texas At Arlington
Arlington, TX12-2025
Associate of Science - General Studies
Eastfield College
Mesquite, TX05-2020
High School Diploma -
David W. Carter High School
Dallas05-2005
Skills
- Microsoft Office (Excel, Word, Powerpoint)
- Strong Interpersonal
- Data Analysis
- Inventory Management
- Speed and Excellent Time Management
- Warehouse Management Systems (WMS)
- Process Implementation
- Accuracy and Attention to Detail
- Technical Proficiency
- Physical Stamina & Strength
- Problem Solving
- Critical Thinking
Timeline
Operations Coordinator II
Ryder Ever Better
06.2022 - 04.2025
Shipping and Receiving Clerk/Associate
Bed Bath & Beyond
03.2020 - 05.2022
Order Picker/Packer Associate
The Container Store
02.2018 - 03.2020
Remote Client/Customer Support Representative
MobilexUSA
01.2013 - 12.2017
Retail Sales Consultant
AT&T Mobility Services
05.2011 - 11.2012
Wireless Team Lead
MarketSource
01.2009 - 04.2011
Bachelor of Arts - Criminology And Criminal Justice
The University of Texas At Arlington
Associate of Science - General Studies
Eastfield College
High School Diploma -
David W. Carter High School