Summary
Overview
Work History
Education
Skills
Affiliations
Websites
Training
Volunteer Experience
References
Personal Information
Accomplishments
Timeline
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Brighton Bacchus

Los Angeles

Summary

Dynamic sales leader with a proven track record at FedEx Services, driving over $4.6 million in annual revenue growth. Expert in consultative selling and contract negotiation, consistently exceeding budgetary goals. Recognized for strategic business development and exceptional team leadership, fostering strong client relationships and delivering impactful results.

Overview

26
26
years of professional experience

Work History

Worldwide Account Manager, International - Regional

FedEx Services
Los Angeles
01.2023 - Current
  • Grown existing client base with new and incremental revenue growth over $4.6 million per year based on Global Air Freight, Ocean, LTL, and Small Parcel opportunities located within my current territory after one calendar year.
  • One of the region’s first and most consistent closers of closing Global Air Freight for Business to Business, Business to Consumer, and Health Care Vertical Accounts.
  • Business to Consumer million-dollar customer closes in portfolio including movie collectibles company, women’s apparel company, and publisher.
  • Instrumental in international win-back opportunities by strategically partnering with customers – proficient in overcoming objections and utilizing considerate, complimentary communication.
  • Serve as the Living PSP Ambassador for the Sunshine District. Provide weekly e-mails and recaps of developments in the International Supply Chain and Logistics for Primary WWAM’s and other essential personnel in the West Region.
  • Present Global Air Freight and Ocean opportunities presented to customers in current customer profile with multiple wins in the territory.
  • Completed Initial Sales Training NTR (New To Role) with Sales Effectiveness for USI Position. Planned and facilitated Sales Training with Sales Effectiveness.
  • Created Sunshine Spotlight – periodic newsletter for the Sunshine District featuring profile pieces on team members including RSM Erich Wede, GSA Jamillal Hines, and Pricing Analyst Scott Mills.

Worldwide Account Manager - Regional

FedEx Cross Border
Los Angeles
01.2019 - 01.2023
  • Company Overview: FedEx International Connect.
  • Built existing territory from $0.0 to $9.1 million dollars consisting of multiple million dollar closes with Fortune 500 businesses and new e-commerce start-ups.
  • Closed 65% of all new business and landed 70% of total revenue for the entire division, covering a large geographic territory, inclusive of the Pacific Northwest, Southwestern United States, and Rocky Mountains area, including time during COVID-19 business limitations and the imposed organizational national travel freeze.
  • Promoted to Worldwide Account Manager in 2021 due to consistently closing new business.
  • Surpass local, regional, and national budgetary requirements by closing profitable new business, while maintaining an active sales funnel, and serving as a responsive customer advocate.
  • Responsible and consistently exceeding budgetary requirements, with 60% of the entire organization’s sales goal achieved by a team of five members. Individual sales goals are higher than all other team members combined.
  • Instrumental in updating, improving, and making the FedEx Cross Border Account Onboarding Process more efficient and streamlined for FedEx Cross Border customers, including the TOAST system.
  • Serve as interim National Sales Manager periodically supporting National Sales Team, including covering open territories, as well as handling individual territory simultaneously for majority of tenure, due to sales turnover/retention.
  • Awarded FedEx Cross Border Customer and Service Acquisition Award Rock Star Fiscal Year 2021 – Top Sales Professional across the nation for FedEx International Connect.
  • Serve as primary consultant for FedEx Services Sales Force in the Western US, selling hybrid postal and courier, small parcel international cross-border solution.
  • FedEx International Connect

Account Executive, Western United States

Asendia USA
Los Angeles
01.2017 - 01.2019
  • Increased current territory from $9.0 million to $11.2 million after first 12 months in territory.
  • Closed eight new logos in First 12 months of position, while prospecting in first campaign.
  • Represent Asendia USA as primary interface for Strategic and National Accounts in the Western United States, for domestic and international small parcel e-Commerce accounts.
  • 100% Customer Retention after one year tenure in position, while increasing new international and domestic locations and services.
  • Exceeded regional/national budget by closing new business, while maintaining a healthy pipeline, excellent contractual performance, and proactive account management.

Director of Business Development/Key Account Manager, Western United States

DHL Global Forwarding
Los Angeles
01.2016 - 01.2017
  • Dedicated New Business Development Hunter with nation-wide open territory to hunt, prospect, develop, and close new supply chain and logistics business opportunities from small, dynamic e-commerce businesses to multi-national, globally recognized corporations.
  • Managed global contract relationships with a defined number of large international customers within various business sectors, ensuring all activities are aligned with global strategies.
  • Delivered regional/country budget by closing profitable new business while maintaining a healthy pipeline, excellent contractual performance, and proactive account management and forward thinking.
  • Maintained top performance for all dedicated New Business Development Hunters nationally by closing the most accounts, after one year.

Strategic Account Sales Manager

Purolator International
Los Angeles
01.2011 - 01.2016
  • Company Overview: West District
  • Increased individual sales territory revenue by 500% from $8 million per year to over $40 million per year.
  • Hunted over 80% of National/Strategic Accounts in the Western District ($40 million of $50 million district revenue).
  • Single handedly maintained 98.5% Renewal Retention Rate & responsible for over 90% of all Western United States National/Strategic Revenue & over 30% of total revenue for Purolator International from 2011-2016.
  • Landed over 60% of Western District’s Weekly Traders over decade tenure with 450% growth from $2 million to over $9 million.
  • Earned 3 Promotions from Major Account Executive to Strategic Account Executive to Strategic Account Sales Manager to Senior Account Executive.
  • Awarded 6 Leader’s Club, 3 President’s Club Trips (Turks & Caicos, St. Thomas U.S. Virgin Islands, St. John’s U.S. Virgin Islands), 3 Merit Quality Awards, & 6 'Whale of a Sale' Awards.
  • Recognized for Excellence in Customer Management & Highest Account Closing Ratio in Organization.
  • Selected to represent and pilot the organization’s e-commerce service offering – PuroPost, Success of PuroPost led to $21 million in additional new revenue within 2013-2015.
  • National Sales Trainer for Guide to Action Sales Training for New Hire & Manager Orientation this led to increased sales efficiency, higher appointment rate, shortened sales cycle, and increased sales closing proficiency for US Salesforce.
  • West District

Strategic Account Executive

Purolator International
Los Angeles
01.2008 - 01.2011
  • Company Overview: West District
  • West District

Major Account Executive

Purolator International
Los Angeles
01.2006 - 01.2008
  • Company Overview: West District
  • West District

District Sales Manager

Dex Media
Camarillo
01.2001 - 01.2006
  • Company Overview: formerly Verizon Information Services
  • Promoted 4 times in tenure beginning as Telephone Sales Representative to National Sales Manager to District Sales Manager.
  • Managed 8 to 24 inside and outside sales professionals of Yellow Pages and internet advertising programs with individual, team, county, and directory cluster goals while maintaining and surpassing sales territory and revenue goals.
  • Facilitated Pre-Sales and Post-Sales Training, and Initial Sales Training to support multiple offices in Southwestern United States.
  • Retained organization’s critical revenue & provided exemplary service after 66% of Sales Representatives and Managers left Verizon Information Services after MSVP (Management Voluntary Severance Package) in 2003.
  • Assisted in multiple markets traveling for campaigns including Greater Seattle Area and Westchester County, New York for CWA (Communication Workers of America) Work Stoppage in Q-3 and Q-4 of 2005.
  • Recognized for numerous local, regional, and national sales achievements.
  • Formerly Verizon Information Services

National Sales Trainer

Dex Media
Camarillo
01.2000 - 01.2001
  • Company Overview: formerly Verizon Information Services
  • Formerly Verizon Information Services

Sales Representative

Dex Media
Camarillo
01.1999 - 01.2000
  • Company Overview: formerly Verizon Information Services
  • Formerly Verizon Information Services

Education

Master of Business Administration - Concentration in Electronic Commerce and Organizational Management

University of La Verne
La Verne, CA

Bachelor of Arts - Double Major in Political Science and Communication Studies

Loyola Marymount University
Los Angeles, CA

Skills

  • Business development and lead generation
  • Sales closing strategies
  • Product launch management
  • Brand awareness
  • Consultative and needs-based selling
  • Contract negotiation skills
  • Sales team leadership
  • Budget management for sales

Affiliations

  • Foreign Trade Association, Board of Directors, 2009-2015
  • Member of the Year (2008)
  • Marketing & Communications Co-Chair (2012-2014)
  • Propeller Club of Long Beach – Los Ángeles, Member, Organization supporting Maritime & International Trade
  • Council of Supply Chain Management Professionals, Member, Professional organization supporting training, conferences, and resources for Supply Chain Professionals

Training

  • Guide to Action Sales Training
  • Miller Heiman Training Program Strategic Selling Training Program
  • Miller Heiman Large Account Management Program
  • Leadership Development Management & Certification
  • Coaching Zone Customer Satisfaction Process Training
  • C2V Training – Creating Customer Value
  • New Hire Orientation Training
  • Leadership Development Council | Purolator International
  • Sales Boot Camp - Pre and Post Initial Sales Training - Certified International Freight Specialist

Volunteer Experience

  • Annual Volunteer, Sammie's Circle – Non-Profit Charity has raised over $250,000 over 20 years for USC Norris Cancer Research Center
  • Assistant Facilitator, Camarillo Health Care District Pain Management Support Group – Health & Wellness Program
  • Annual Volunteer, Relay for Life American Cancer Society
  • Volunteer, National Brain Tumor Foundation
  • Member, Knights of Columbus 2nd Degree Padre Serra Parish
  • Member, Toastmasters International of Padre Serra Parish
  • Member, World Arnold Chiari Malformation Association
  • Religious Education Teacher, Padre Serra Parish

References

  • Tom Schmitt, President & CEO, Purolator, Brighton is an exceptional Sales leader. His passion and impact are remarkable. I was privileged to have Brighton as a leader on my team. And I know that every organization is better off for having him.
  • Terry Schluter, Transportation Director, Beckman Coulter, Transportation Director and Director of Transportation, Newegg.com, I have worked with Brighton over many years. I have always found him to be genuine and passionate about his customers and developing solutions for them. He understands that sales does not have to be forced. It is more about the right fit for both companies. He is a source of information and sharing. In terms of support, he is over the top engaged with his accounts and their needs. I strongly recommend Brighton for any role. He is a solid model of what true partnership is all about.
  • Greg Dahlstrom, VP Supply Chain and Operations, Melaleuca, I loved working with Brighton. For an account executive that I work with I can check all the boxes. Responsive, Honest, Straight Forward, Great follow up. I valued the partnership I had and would choose to work with him in the future for certain. He definitely is willing to go the extra mile.
  • Brett Montgomery, VP Supply Chain and Operations, Justfab, Brighton is everything you could ask for in an account rep. From immediate responses and attention to issues, to creative solutions to new problems, he's been a terrific help to JustFab's Canadian shipping needs. Very personable, very reliable and consistently delivering on his promises. He's a terrific voice for Purolator.
  • Dave Mastromatteo, VP Supply Chain & Distribution, Beckman Coulter, Brighton excels at building key relationships in organizations and understanding customers’ needs. He is proactive in seeking solutions to improve operations and as a result, builds strong partnerships. He is able to mobilize company resources as necessary in support of customer’s needs and works well with senior leadership at the corporate level as well as regional management teams to provide companywide solutions. He gets things done with a relaxed but professional style of management.
  • Jenna McKay, Sr. Intl Marketing Mgr., Guthy-Renker, Brighton is a shining, energetic sales professional, who has been a joy to have on our account for many years. Brighton has helped strengthen the client relationship, and proved to be a solid team player, able to adapt to various internal and external challenges. Throughout his time on our business, he has worked with his team to put forth viable solutions in place, which have greatly improved the business. Brighton’s vibrant and approachable personality along with his high professionalism makes him a much sought-after asset for organizations.
  • Caroline Brown, Supply Chain Director, Bank of America Merrill Lynch, Brighton serves as a Director for the Foreign Trade Association. I have found him to be a valuable team player and hard worker. He is well respected in the trade community and is an excellent colleague.
  • Cindy Hazen, Executive Recruiter, Sales Executives, Brighton is, without a doubt, one of the most dedicated and successful sales representatives I have had the pleasure to work with. He finds a way to be successful even in the most challenging of circumstances. His intelligence, attention to detail, never-ending drive and creativity have helped him to achieve the President's Club level every year at his current position and win numerous awards at previous jobs. And, on the personal level, he keeps in touch with you through the years and has a gracious way of showing appreciation which is so rare today. He's got a great sense of humor, an ability to sum things up quickly and is very intuitive. He has innate intelligence complimented by people intelligence- a winning combination in sales. He is the one you want on your team.

Personal Information

Title: Business Development Executive | International Logistics & Supply Chain Sales

Accomplishments

  • President's Club 3 Times
  • Leader's Club 7 Times
  • 2021 FedEx Cross Border Rock Star Award

Timeline

Worldwide Account Manager, International - Regional

FedEx Services
01.2023 - Current

Worldwide Account Manager - Regional

FedEx Cross Border
01.2019 - 01.2023

Account Executive, Western United States

Asendia USA
01.2017 - 01.2019

Director of Business Development/Key Account Manager, Western United States

DHL Global Forwarding
01.2016 - 01.2017

Strategic Account Sales Manager

Purolator International
01.2011 - 01.2016

Strategic Account Executive

Purolator International
01.2008 - 01.2011

Major Account Executive

Purolator International
01.2006 - 01.2008

District Sales Manager

Dex Media
01.2001 - 01.2006

National Sales Trainer

Dex Media
01.2000 - 01.2001

Sales Representative

Dex Media
01.1999 - 01.2000

Master of Business Administration - Concentration in Electronic Commerce and Organizational Management

University of La Verne

Bachelor of Arts - Double Major in Political Science and Communication Studies

Loyola Marymount University
Brighton Bacchus