Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Interests
Timeline
Hobbies and Interests
Generic
BRIGHTON MANZI

BRIGHTON MANZI

Summary

Dynamic professional with a robust background in client-focused environments, excelling in behavior analysis and intervention. Proven adaptability to diverse situations and individuals enhances the ability to foster strong relationships and deliver tailored solutions. Passionate about leveraging transferable skills to create meaningful impacts in the evolving digital landscape, ensuring exceptional customer service and a welcoming atmosphere for all stakeholders. Committed to driving positive experiences that resonate with people and businesses alike.

Overview

2
2
years of professional experience

Work History

Behavior Technician

Arizona Dream Team
07.2025 - Current
  • Provide one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
  • Implement crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
  • Enhance client progress by implementing individualized behavior intervention plans.
  • Promote positive behaviors by reinforcing desired actions and effectively addressing challenging issues.

Sales Agent

Dubai Port
02.2024 - 03.2025
  • Developed strong relationships with clients through excellent customer service and regular followups.
  • Assisted call-in customers with questions and orders.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Expanded client base by diligently prospecting new leads and effectively presenting product offerings.

Bar manager

Kurry kingdom bar and restaurant
08.2024 - 03.2025
  • I successfully oversaw operations, trained staff, and delivered exceptional customer service. I effectively managed inventory and crafted seasonal beverage menus that elevated the guest experience and drove repeat business.
  • Mentored and trained staff members to ensure exceptional customer service standards.
  • Closed out cash register and prepared cashier report at close of business.
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.

Bartender

Radisson Blue Hotel
10.2023 - 08.2024
  • As a hotel bartender, I crafted signature cocktails, efficiently managed inventory, and maintained a pristine bar environment. I delivered exceptional customer service by actively engaging with guests, taking prompt orders, and providing personalized drink recommendations to enhance their experience.

Education

Information Technology

African Leadership University
02.2025

Skills

  • Bartender
  • Coffee brewing
  • Inventory management
  • Social skills development
  • Computer networking
  • Active listening

Accomplishments

  • Used Microsoft Excel to develop inventory tracking and it helped to maximize profit.
  • Supervised team of 5 staff members to improve the quality of services and production( cocktail crafting).


Languages

English
Full Professional

Interests

  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Artificial Intelligence (AI) and Machine Learning
  • App Development
  • Interior Design
  • Photography

Timeline

Behavior Technician

Arizona Dream Team
07.2025 - Current

Bar manager

Kurry kingdom bar and restaurant
08.2024 - 03.2025

Sales Agent

Dubai Port
02.2024 - 03.2025

Bartender

Radisson Blue Hotel
10.2023 - 08.2024

Information Technology

African Leadership University

Hobbies and Interests

Dancing, Reading books, listening to music, trying new things

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BRIGHTON MANZI