Brighton Means
Riverview
Summary
Dedicated professional seeking a project management role.
Overview
15
15
years of professional experience
Work History
City Letter Carrier
US Postal Office
South Lyon
03.2021 - Current
- Organized routes for on-time deliveries.
- Trained new hires on teamwork and precision.
- Managed time effectively to meet delivery schedules consistently.
- Collaborated with team members to address service challenges.
Assistant Manager
Burger King
Allen Park
09.2017 - 03.2021
- Led shifts, fixed customer problems, managed inventory, and coordinated team efforts for deadlines.
- Assisted in managing daily restaurant operations and team performance.
- Trained and mentored new staff on company policies and procedures.
- Collaborated with management on developing strategic plans for achieving business goals.
Assistant Manager
Arby's
Wayne
03.2011 - 09.2017
- Assisted in managing daily restaurant operations and team performance.
- Trained and mentored new staff on company policies and procedures.
- Implemented customer service standards to enhance guest satisfaction experiences.
- Ran daily operations for ten people, scheduling. QBI inventory, truck orders, cash, banking, staff accountability, cut waste, upped efficiency.
Education
Associate of Science - Information And Communication Technology
Henry Ford College
Dearborn, MI05-2018
Skills
- Adaptable leadership
- Organization deadlines
- Team lead, teamwork
- Resource tracking
- Inventory
- Time management
- Customer service
- Effective communication
References
References available upon request.
Timeline
City Letter Carrier
US Postal Office
03.2021 - Current
Assistant Manager
Burger King
09.2017 - 03.2021
Assistant Manager
Arby's
03.2011 - 09.2017
Associate of Science - Information And Communication Technology
Henry Ford College