Brigid Gunnerson
Chicago,IL
Summary
I have experience working in high volume/high traffic kitchens while not compromising on the quality and presentation of dishes. I work best under pressure while still meeting times to ensure customers get their meals on time and are satisfied. I have good interpersonal communication skills and am open to all feedback in order to become the best I can be. I am very passionate about providing the best experience for customers and gain satisfaction fulfilling orders while exceeding customer expectations.
Overview
6
6
years of professional experience
Work History
Level 3
Zingerman's Delicatessen
Ann Arbor, Michigan
05.2023 - 07.2026
- Cooked and plated dishes according to restaurant standards while also providing great customer service.
- Mentored and trained staff by teaching cooking skills and kitchen maintenance, improving overall quality and performance.
- Followed proper food handling methods and maintained correct temperature of food products while working in a high volume kitchen.
- Maintained cleanliness and organization of workstations throughout shifts along with following food safety protocols to ensure safe meal preparation.
- Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
- Experience with both opening and closing the kitchen along with doing catering orders.
Catering Manager
Panera Bread
Ann Arbor, Michigan
01.2020 - 03.2023
- Managed catering operations for personal events, university events, and corporate meetings.
- Coordinated delivery times with clients and ensured that all items ordered arrived on time while meeting or exceeding customers' expectations.
- Resolved customer complaints promptly and professionally while maintaining good relations with clients.
Education
High School Diploma -
Saline High School
Saline, MI06-2021
Skills
- Maintaining food safety along with kitchen operations in high volume kitchen
- Providing great customer service
- Training staff with effective communication
- Time management
- Knowledge of kitchen equipment including but not limited to flat top grills, fryers, industrial ovens, and Hobart slicing machines
References
Mike Varney (Zingerman's Deli, Ann Arbor, MI)
Phone: 734-663-3354
Email: michael.varney@zingermans.com
Timeline
Level 3
Zingerman's Delicatessen
05.2023 - 07.2026
Catering Manager
Panera Bread
01.2020 - 03.2023
High School Diploma -
Saline High School