Brigid Luskey
Minneapolis,Minnesota
Summary
Accomplished Team Supervisor with a proven track record at Chrestomathy, Inc, enhancing cross-functional collaboration and fostering strong client relationships. Expert in staff training and performance improvement, excel in leadership and complaint handling, significantly boosting team productivity and efficiency. Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
36
36
years of professional experience
Work History
Team Supervisor
Chrestomathy, Inc
09.2019 - Current
- Facilitated strong relationships between clients and their support team, leading to improved cross-functional collaboration.
- Facilitated strong relationships between our team and other departments leading to improved cross-functional collaboration.
- Resolved conflicts between team members diplomatically, maintaining a healthy working environment conducive to productivity.
- Evaluated team member performance regularly, providing guidance for professional growth and development.
- Collaborated with upper management to establish performance goals for the team and develop strategies for achieving them.
Group Home Manager
VOA of America
08.2016 - 08.2018
- Ensured proper medication administration for all residents through close coordination with healthcare providers and careful record-keeping practices.
- Maintained adequate coverage for residents' needs without exceeding budget targets by coordinating schedules and team workflows.
- Developed trusting relationships with each resident through empathy-based interactions focusing on trust-building techniques.
- Kept accounts, resident files and regulatory paperwork current and accurate with diligent attention to administrative requirements.
Caregiver
Self Employment
08.2010 - 06.2018
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Interactive Media Specialist
Star Tribune
10.1988 - 06.2009
- Developed multimedia assets including email marketing campaigns and articles for maximum engagement.
- Worked with sales staff to create client vision for email marketing.
- Increased brand awareness through creation of innovative print and digital productions for major publications.
Education
Associate of Arts -
Mankato State University
Mankato, MN03.1987
Associate of Arts -
Normandale Community College
Bloomington, MN08.1984
Skills
- Effective Leadership
- Assignment Delegation
- Report Preparation
- Motivational Skills
- Staff Training
- Performance Improvement
- Team Supervision
- Complaint Handling
Timeline
Team Supervisor
Chrestomathy, Inc
09.2019 - Current
Group Home Manager
VOA of America
08.2016 - 08.2018
Caregiver
Self Employment
08.2010 - 06.2018
Interactive Media Specialist
Star Tribune
10.1988 - 06.2009
Associate of Arts -
Mankato State University
Associate of Arts -
Normandale Community College
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