Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brigita Boafo

Worcester,MA

Summary

My name is Brigita Boafo, and I am currently a junior at the University of Massachusetts Lowell. I am fluent in two languages and am actively learning a third, reflecting my passion for linguistic and cultural diversity. I am highly motivated and take great pleasure in expanding my knowledge, particularly when it comes to exploring new ideas and understanding different cultures.

Overview

5
5
years of professional experience

Work History

Member Service Representative

Planet Fitness
05.2024 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Provided exceptional service through active listening, understanding member needs, and offering appropriate solutions.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries and concerns.
  • Maintained high-quality service by adhering to company policies and standards in all member interactions.
  • Verified customer identification and documentation for compliant transactions.
  • Assisted members with account management, including updating personal information and setting up automated payments.
  • Handled cash transactions securely, maintaining accurate cash drawer balances and preventing losses due to errors.

Cashier

TJ Maxx, TJX Companies
09.2019 - 10.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Teacher's Assistant

Worcester Art Museum
10.2021 - 06.2022
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Supported student learning objectives through personalized and small group assistance.
  • Worked with lead teacher to monitor class schedule and take attendance.
  • Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.

Education

Bachelor of Science - Finance And International Business Minor French

University of Massachusetts - Lowell
Lowell, MA

High School Diploma -

Worcester Technical High School
Worcester, MA
06.2022

Skills

  • Customer Service
  • Financial Transactions
  • Customer Support
  • Credit Union Knowledge
  • Relationship Building
  • Problem Resolution
  • Computer Skills
  • Microsoft Office

Timeline

Member Service Representative

Planet Fitness
05.2024 - Current

Teacher's Assistant

Worcester Art Museum
10.2021 - 06.2022

Cashier

TJ Maxx, TJX Companies
09.2019 - 10.2023

Bachelor of Science - Finance And International Business Minor French

University of Massachusetts - Lowell

High School Diploma -

Worcester Technical High School

Similar Profiles

CREATE PROFILE
Brigita Boafo