Brigit M Knutstad
Fort Edward,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
Work History
Shift Supervisor
Stewart's Shops
10.2016 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Enforced company policies and regulations with employees.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
- Conducted routine inspections to check quality and compliance with established specifications.
- Applied security, safety and loss prevention strategies during shifts.
- Completed cash and credit card transactions accurately using POS software.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Increased customer satisfaction and grew business by maintaining close relationships with customers.
Private Caregiver
Solano County
01.2009 - 05.2012
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Maintained clean, safe, and well-organized patient environment.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Administered medication as directed by physician.
- Assisted patients with self-administered medications.
- Monitored progress and documented patient health status changes to keep care team updated.
- Entertained, conversed, and read aloud to keep patients mentally alert.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Assisted with daily living activities, running errands, and household chores.
Assistant Flower Farm Manager
Cicconi Farms
04.2003 - 11.2009
- Hired, trained and supervised seasonal workers engaged in cultivation and harvest.
- Completed structural inspections to determine maintenance requirements and organize repairs.
- Maximized operational profits by closely inspecting crops, assessing quality, and identifying problems such as disease or insects.
- Planned schedule for crop rotation, plantings, and harvest.
- Developed advanced understanding of farm operations, purchasing needs, and labor requirements.
- Led team of 11 skilled and unskilled farm personnel.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Greenhouse Worker
Barlow Flower Farms
09.2000 - 04.2003
- Rearranged planting beds and flower gardens seasonally.
- Assisted customers with finding requested plants and flowers.
- Unloaded plants and nursery items from delivery trucks.
- Managed wide variety of plants, from seedlings to mature specimens, keeping soils and planting beds healthy and conducive for growth.
- Communicated with coworkers and management to report challenges.
- Transported and loaded harvested items into delivery trucks.
Education
No Degree - Business Administration And Management
Marymount Manhattan College
New York, NYPhlebotomy Technician - Phlebotomy
Phlebotomy Plus of Walnut Creek
Walnut Creek, CA06.2010
High School Diploma -
Point Pleasant Beach High School
Point Pleasant Beach, NJ06.1983
Skills
- Staff Management
- Inventory Management
- Team Member Motivation
- Hospitality Management
- Operational Excellence
- Positive Learning Environment
- Continuous Improvements
Timeline
Shift Supervisor
Stewart's Shops
10.2016 - Current
Private Caregiver
Solano County
01.2009 - 05.2012
Assistant Flower Farm Manager
Cicconi Farms
04.2003 - 11.2009
Greenhouse Worker
Barlow Flower Farms
09.2000 - 04.2003
No Degree - Business Administration And Management
Marymount Manhattan College
Phlebotomy Technician - Phlebotomy
Phlebotomy Plus of Walnut Creek
High School Diploma -
Point Pleasant Beach High School
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