Brigitte Buchanan
Bartender
Santa Clarita,CA
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
20
20
years of professional experience
2
2
years of post-secondary education
Work History
Bartender
Marriot Hotel
Marina Del Rey, CA
07.2021 - Current
- Crafted special drink and cocktail menu items for seasonal offerings.
- Obtained cash bank and stocked service bar to prepare for operation.
- Trained new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
Bartender
Tirebiter Brewery
Los Angeles, CA
06.2019 - 04.2022
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Obtained cash bank and stocked service bar to prepare for operation.
Server Bartender
Southern Smoke BBQ Brew House
Valencia, CA
01.2016 - 03.2019
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
Customer Service/Operations Manager
Epic Chemicals
Valencia, CA
03.2009 - 11.2015
- Interacted well with customers to build connections and nurture relationships.
- Promoted positive customer experience through day-to-day supervision and management of chemical food additive facility.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Event Planner
Fleur De LIs Florist
Baltimore, MD
06.1999 - 06.2005
- Established working relationships with clients by organizing various events.
- Coordinated with participating vendors during event planning.
- Performed face-to-face meetings to finalize contract for services and event details.
Education
Associate of Arts - Liberal Arts And General Studies
Baltimore City College
Baltimore, MD 09.1992 - 06.1994
Skills
Knowledge of craft and microbrews
Liquor, beer and wine knowledge
Responsible alcohol service
Classic cocktails
New hire training
Hospitality service expertise
Highly reliable
Attending multiple customers
Timeline
Bartender
Marriot Hotel
07.2021 - Current
Bartender
Tirebiter Brewery
06.2019 - 04.2022
Server Bartender
Southern Smoke BBQ Brew House
01.2016 - 03.2019
Customer Service/Operations Manager
Epic Chemicals
03.2009 - 11.2015
Event Planner
Fleur De LIs Florist
06.1999 - 06.2005
Associate of Arts - Liberal Arts And General Studies
Baltimore City College
09.1992 - 06.1994
Professional Cake Decorator
In my early career I was a professional cake decorator and event planner for a florist in Baltimore City. Our company created custom flower arrangements and cakes for weddings and all events.
Professional Cake Decorator
In my early career I was a professional cake decorator and event planner for a florist in Baltimore City. Our company created custom flower arrangements and cakes for weddings and all events.