Brigitte Buchanan
Bartender
Santa Clarita,CA
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
20
20
years of professional experience
2
2
years of post-secondary education
Work History
Bartender
Marriot Hotel
Marina Del Rey, CA
07.2021 - Current
- Crafted special drink and cocktail menu items for seasonal offerings.
- Obtained cash bank and stocked service bar to prepare for operation.
- Trained new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
Bartender
Tirebiter Brewery
Los Angeles, CA
06.2019 - 04.2022
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Obtained cash bank and stocked service bar to prepare for operation.
Server Bartender
Southern Smoke BBQ Brew House
Valencia, CA
01.2016 - 03.2019
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
Customer Service/Operations Manager
Epic Chemicals
Valencia, CA
03.2009 - 11.2015
- Interacted well with customers to build connections and nurture relationships.
- Promoted positive customer experience through day-to-day supervision and management of chemical food additive facility.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Event Planner
Fleur De LIs Florist
Baltimore, MD
06.1999 - 06.2005
- Established working relationships with clients by organizing various events.
- Coordinated with participating vendors during event planning.
- Performed face-to-face meetings to finalize contract for services and event details.
Education
Associate of Arts - Liberal Arts And General Studies
Baltimore City College
Baltimore, MD 09.1992 - 06.1994
Skills
Knowledge of craft and microbrews
undefinedTimeline
Bartender
Marriot Hotel
07.2021 - Current
Bartender
Tirebiter Brewery
06.2019 - 04.2022
Server Bartender
Southern Smoke BBQ Brew House
01.2016 - 03.2019
Customer Service/Operations Manager
Epic Chemicals
03.2009 - 11.2015
Event Planner
Fleur De LIs Florist
06.1999 - 06.2005
Associate of Arts - Liberal Arts And General Studies
Baltimore City College
09.1992 - 06.1994
Professional Cake Decorator
In my early career I was a professional cake decorator and event planner for a florist in Baltimore City. Our company created custom flower arrangements and cakes for weddings and all events.
Professional Cake Decorator
In my early career I was a professional cake decorator and event planner for a florist in Baltimore City. Our company created custom flower arrangements and cakes for weddings and all events.
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