Brigitte Jackson
East Hartford,CT
Summary
Efficient Healthcare Administrator managing day-to-day operations of medical facilities to provide high-quality care. Encourages staff to develop close relationships with patients and community members. Develops performance review frameworks to identify promotion opportunities. Guides staff towards reaching full potential.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist, Visa Department
Veterans Administration
Newington, CT
05.2022 - Current
- Greeted visitors and provided assistance with inquiries.
- Managed the filing system of all visa applications and documents.
- Updated records in the database when necessary.
- Scheduled appointments for customers to apply for visas or renewals.
- Inputted data into the computer system accurately and timely.
- Organized meetings with immigration officers to discuss customer issues.
Pro Shop Attendant, Cashier, Customer Service
East Hartford Golf Club
East Hartford, CT
04.2020 - 01.2022
- Performed daily opening and closing procedures in accordance with established guidelines.
- Processed sales transactions through cash registers quickly and accurately.
- Maintained a clean work area by sweeping floors, dusting shelves, taking out garbage.
- Greeted customers and provided excellent customer service.
- Updated inventory records on a regular basis using computer software programs such as Excel or QuickBooks.
Education
Bachelor of Science - HEALTH SCIENCE - PUBLIC HEALTH
UNIVERSITY OF NEW HAVEN
New Haven, CT05-2024
High School Diploma -
SACRED HEART ACADEMY
Hamden, CT05.2019
Skills
- CPR Certified under the Red Cross Association
- SPSS training (Statistical Package for the Social Sciences)
- Visitor Assistance
- Appointment Scheduling
- File Organization
- Document Management
- Office Organization
- Front Office Management
Clubs Organizations
- UNIVERSITY OF NEW HAVEN, Student Public Health Association (SPHA), https://instagram.com/newhavenpublichealth?utm_medium=copy_link
- SACRED HEART ACADEMY, Track- Indoor & Outdoor
- SACRED HEART ACADEMY, Soccer
Leadership Experience
UNIVERSITY OF NEW HAVEN, Board Member: Student Public Health Association (SPHA)
Volunteer Experience
- YALE NEW HAVEN HOSPITAL, NEW HAVEN, CT, Assisted in YNNH daycare watching children and helping them with reading and people skills
- YALE NEW HAVEN HOSPITAL, NEW HAVEN, CT, Assisted in GI lab where patients were being transported to where they needed to go
- YALE NEW HAVEN HOSPITAL, NEW HAVEN, CT, Assisted on the nursing floor engaging patients who had nobody to visit or talk to them in conversations
- YALE NEW HAVEN HOSPITAL, NEW HAVEN, CT, Helped nurses obtain the supplies they needed for patients
- YALE NEW HAVEN HOSPITAL, NEW HAVEN, CT, Helped patients feel more at home and comfortable at the hospital by getting them food
- YALE NEW HAVEN HOSPITAL, NEW HAVEN, CT, Shadowed nursing staff to experience normal day of public health employee
- NEW HAVEN FOOD PANTRY, NEW HAVEN, CT, Kitchen food server
- Pack Leaders Rescue, Help feed and walk the animals
- Pack Leaders Rescue, Help at PetSmart at the adoption event every Friday 1 to 7PM
- Pack Leaders Rescue, Walk the dogs at the facility, clean up after the dogs, play with the dogs, and feed them
Timeline
Front Desk Receptionist, Visa Department
Veterans Administration
05.2022 - Current
Pro Shop Attendant, Cashier, Customer Service
East Hartford Golf Club
04.2020 - 01.2022
Bachelor of Science - HEALTH SCIENCE - PUBLIC HEALTH
UNIVERSITY OF NEW HAVEN
High School Diploma -
SACRED HEART ACADEMY
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