BRIGITTE SAVADOGO
Indianapolis,IN
Summary
Experienced with handling customer inquiries and resolving issues promptly. Utilizes effective communication and active listening to enhance customer satisfaction. Knowledge of customer relationship management and conflict resolution techniques.
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
6
6
years of professional experience
Work History
CUSTOMER SRVICE AGENT
World Flight Services
03.2024 - Current
- Managed escalated issues, providing timely solutions to enhance customer satisfaction.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Utilized strong problem-solving skills to quickly identify and address customer issues.
- Maintained a high level of professionalism when interacting with customers, ensuring positive experiences.
- Clearly communicated product features and benefits, helping customers make informed decisions about their purchases.
Cashier Assistant
ORANGE BEAUTY SUPPLY
06.2019 - 04.2023
- Assisted customers with transactions, ensuring accuracy and efficiency at checkout.
- Maintained clean and organized cashier area to enhance customer experience.
- Processed payments through POS system, handling cash and electronic transactions securely.
- Collaborated with team members to manage inventory levels and restock merchandise timely.
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Cleaned and sanitized cashier workstation and scanning area.
Skills
- Customer service
- Data entry
- Problem resolution
- Outstanding communication skills
- Customer complaint resolution
- Payment processing
- Customer focus
- Verbal and written communication
Languages
English
French
Timeline
CUSTOMER SRVICE AGENT
World Flight Services
03.2024 - Current
Cashier Assistant
ORANGE BEAUTY SUPPLY
06.2019 - 04.2023
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