Brig’nette Joseph
Duson
Summary
Human services expert skilled in case management, individualized treatment planning, and group facilitation. Experience in cultivating relationships with community resources to enhance service delivery for at-risk individuals. Committed to advocating for clients’ needs while fostering an inclusive and supportive environment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Youth development instructor
XP Synergy
Duson
07.2025 - Current
- Taught skills related to job exploration, self-advocacy, workforce readiness and post-secondary education to students with documented disabilities.
- Designed engaging lesson plans tailored to diverse student populations, improving participation and learning outcomes.
- Facilitated interactive classroom discussions, boosting student understanding and active participation.
- Applied innovative teaching methods to enhance student engagement and improve retention rates.
Case manager
AMIKIDS ACADIANA
05.2022 - 03.2025
- Managed individual service plans for at-risk youth to ensure tailored support.
- Conducted assessments to identify strengths and needs of clients for effective interventions.
- Led multidisciplinary team meetings to review client progress and adapt strategies for improved outcomes.
- Managed service planning and transition processes for youth entering and exiting programs, ensuring continuity of care.
- Facilitated group therapy sessions, fostering personal development and emotional growth.
- Cultivated relationships with community resources and stakeholders to optimize service delivery and support for clients.
- Monitored compliance with program guidelines and state regulations to maintain standards.
- Documented case notes and maintained accurate records for all client interactions.
Resource manager
the extra mile (family resource center)
12.2021 - 04.2022
- Maintained consistent communication with DCFS to monitor case progress and ensure timely referrals.
- Facilitated communication between families and service providers, strengthening support networks for improved outcomes.
- Delivered parenting education to birth parents, aligning with individualized case plans to support reunification efforts.
- Guided parents in navigating educational systems and available resources.
- Conducted parent education classes focusing on child development, positive discipline, and stress management.
SHIFT SUPERVISOR
AMI KIDS
09.2020 - 03.2021
- Supervised daily operations and staff in a youth development program.
- Supervised direct care staff, focusing on development and performance management of direct reports, while handling scheduling and recruitment processes.
- Advised and served as a positive role model to develop, motivate, and guide team members and youth in achieving established program goals.
- Managed scheduling and ensured compliance with safety regulations.
- Trained new employees on policies and procedures of the organization.
Support Coordinator
Cadence of Acadiana
03.2019 - 10.2020
- Coordinated services for individuals with developmental disabilities and families to ensure effective support.
- Developed care plans in collaboration with clients and service providers.
- Facilitated communication between clients, families, and support staff to enhance service delivery.
- Advocated for clients in meetings, ensuring their interests and needs were effectively represented.
- Facilitated weekly support group meetings for clients.
- Updated case notes on a daily basis using an electronic database system.
Mental health technician (Inpatient)
GENESIS BEHAVIORAL HOSPITAL
03.2020 - 08.2020
- Monitored patient behavior, identifying and reporting significant changes to nursing staff for timely interventions.
- Implemented therapeutic activities to engage patients and enhance coping skills.
- Educated patients on mental health resources and coping strategies, empowering them to manage their conditions effectively.
- Assisted with daily living activities, fostering patient independence and enhancing comfort levels.
- Documented patient progress and interactions in electronic health records accurately.
- Maintained a safe and clean environment in accordance with hospital protocols.
Mental Health specialist
Yes i can llc
10.2019 - 03.2020
- Conducted crisis intervention to manage acute mental health emergencies.
- Delivered tailored counseling and support to clients navigating mental health challenges, fostering resilience and personal growth.
- Developed individualized treatment plans based on client assessments and needs.
- Developed and implemented individualized treatment plans tailored to the needs of each client.
- Coordinated multidisciplinary care with healthcare providers to enhance client outcomes and ensure holistic support.
- Facilitated education on coping strategies and mental wellness techniques, empowering clients to manage their mental health effectively.
- Maintained accurate client records in compliance with regulatory standards.
assistant store manager (asm)
Walgreens
02.2014 - 03.2019
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Assisted in managing daily store operations and team activities.
- Coordinated staff schedules to maintain optimal coverage during peak hours.
- Trained new employees on customer service standards and store policies.
- Monitored inventory levels and organized product displays to maximize promotional impact.
- Resolved customer complaints effectively to maintain satisfaction levels.
- Collaborated with management to create sales strategies that enhanced customer engagement.
culinary specialist (92 gulf)
united states army
05.2017 - 10.2017
- Oversaw meal preparation, guaranteeing compliance with nutritional standards for military personnel.
- Prepared and executed diverse menus for large-scale military events.
- Coordinated with team members to streamline kitchen workflow, enhancing service speed and quality.
- Managed inventory and ordered supplies, ensuring efficient operation of culinary services.
- Managed multiple tasks simultaneously while meeting tight deadlines.
Education
Bachelors - Psychology
Southern University And A&M College
Baton Rouge, LA12-2018
M.D. - Mental Health Counseling
Capella University
Minneapolis, MN05-2026
Skills
- Crisis intervention
- Client advocacy
- Treatment planning
- Group facilitation
- Teamwork and adaptability
- Attention to detail
- Active listening techniques
- Conflict resolution skills
- Presentation skills
- Microsoft Office proficiency
- Data management and compliance
- Clinical documentation
- Leadership and collaboration
Certification
- Lifeguard
- CPR
- Crisis Prevention
- Aggression Replacement Training (Facilitator)
- Thinking for a Change (Facilitator)
Volunteer Experience
- Worked with senior citizens at Council on Aging Healthcare Center
- Help feed the homeless at St. Joseph’s Diner
- Volunteered for Uncle Sam’s Jam 4th of July event for City of Lafayette
- ROTC push-up team for Southern University
- Assisted Dr. Maxine Campbell Flint with adolescent children at the Baton Rouge Juvenile Detention Center
- Assisted psychologist, Ms. Karen Marchand, with developing an ethics and compliance package for new hires
- Assistant coach for Hot Mess Express softball team (girls 7-8yrs)
- March of Dimes secretary
- Community outreach with Walgreens; Red Nose Day
- Community service at the Ellington Nursing Home
- Emily's House to prepare lunch plates for the shelter
Activities
- Assisted in domestic abuse awareness at 'Take Back the Night' at Louisiana State University (LSU), reader #12 of the program.
- Participated in 5k run for breast cancer awareness and maintained booth set up for Walgreens to help promote health awareness.
- Coordinated 'Red Nose Day' awareness at daycare for kids ages 6 to 12 to educate them on child poverty around the world.
- Served as the platoon guide (PG) for the Lafayette Army Recruiting Station in 2017.
- Upward Bound Trio Program
Timeline
Youth development instructor
XP Synergy
07.2025 - Current
Case manager
AMIKIDS ACADIANA
05.2022 - 03.2025
Resource manager
the extra mile (family resource center)
12.2021 - 04.2022
SHIFT SUPERVISOR
AMI KIDS
09.2020 - 03.2021
Mental health technician (Inpatient)
GENESIS BEHAVIORAL HOSPITAL
03.2020 - 08.2020
Mental Health specialist
Yes i can llc
10.2019 - 03.2020
Support Coordinator
Cadence of Acadiana
03.2019 - 10.2020
culinary specialist (92 gulf)
united states army
05.2017 - 10.2017
assistant store manager (asm)
Walgreens
02.2014 - 03.2019
Bachelors - Psychology
Southern University And A&M College
M.D. - Mental Health Counseling
Capella University