Summary
Work History
Education
Skills
Accomplishments
Languages
Interests
Timeline
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Brihanna Perez-Lopez

Visalia,CA

Summary

Dynamic and detail-oriented Secretary at Golden State Tax Services, adept at managing confidential information and enhancing office efficiency. Proven expertise in customer service and appointment scheduling, ensuring seamless communication and organization. Recognized for exceptional multitasking abilities and a commitment to maintaining high standards of confidentiality and professionalism.

Work History

Secretary

Golden State Tax Services
05.2024 - 10.2024
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.

Education

High School Diploma -

Mt. Whitney High School
Visalia, CA

Skills

  • Customer service
  • Verbal and written communication
  • Office administration
  • Organization
  • Keyboarding skills
  • Appointment scheduling
  • File management
  • Document preparation
  • Calendar management
  • Schedule management
  • Complex Problem-solving
  • Multi-line phone systems
  • Supply restocking
  • File systems management
  • Supply ordering
  • Mail distribution
  • Database administration
  • Appointment coordination
  • Inventory purchasing
  • Business correspondence
  • Phone etiquette
  • Task prioritization
  • Confidentiality
  • Phone reception
  • Information archiving
  • Office correspondence
  • Letter writing
  • Office supply inventory
  • Fast learner
  • Multitasking and time management
  • Critical thinking
  • Data entry
  • Customer relations and communications
  • Confidentiality and data protection
  • Employee communications
  • Scheduling
  • Database entry

Accomplishments

  • Achieved by effectively helping with organization of documentation and communicating well with clients.

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Interests

  • I enjoy helping others and giving back to the community

Timeline

Secretary

Golden State Tax Services
05.2024 - 10.2024

High School Diploma -

Mt. Whitney High School
Brihanna Perez-Lopez