Brihanna D Romero
Alvin,Texas
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
General Merchandiser
HEB Grocery Store
Manvel, TX
09.2023 - Current
- Developed and implemented merchandising strategies to increase sales.
- Organized product displays in HEB according to company guidelines.
- Stocked shelves, racks and bins with new or transferred merchandise.
- Set up advertising signs on shelves and counters to attract customers and promote sales.
Curbside Leader
HEB Grocery Store
Friendswood, TX
05.2022 - 09.2023
- Identified team weak points and implemented corrective actions to resolve concerns.
- Trained employees correctly on how to shop and other assigned duties.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Curbside Shopper
HEB Grocery Store
Friendswood, TX
05.2021 - 05.2022
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Satisfied customers with quick, accurate service under tight deadlines.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Assisted teammates with daily tasks during peak periods.
- Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
Receptionist
America's Best Contacts and Eye Glasses Optical
Alvin, TX
06.2020 - 05.2021
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Greeted visitors entering establishment to determine nature and purpose of visit.
Education
Bachelor of Science - Psychology
University of Houston - Downtown
Houston, TXAssociate of Applied Science - Psychology
Alvin Community College
Alvin, TX01.2024
Diploma -
Alvin High School
Alvin, TX05.2019
Skills
- Incidents Management
- Continuous Improvements
- Friendly, Positive Attitude
- Relationship Building
- Customer Service
- Fluent in Spanish
- Supervision & Leadership
- Training & Development
- Good Work Ethic
- Reliable & Trustworthy
Languages
Spanish
Professional Working
Timeline
General Merchandiser
HEB Grocery Store
09.2023 - Current
Curbside Leader
HEB Grocery Store
05.2022 - 09.2023
Curbside Shopper
HEB Grocery Store
05.2021 - 05.2022
Receptionist
America's Best Contacts and Eye Glasses Optical
06.2020 - 05.2021
Bachelor of Science - Psychology
University of Houston - Downtown
Associate of Applied Science - Psychology
Alvin Community College
Diploma -
Alvin High School