Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Brijesh Patel

Mooresville,NC

Summary

Driven Systems Administrator with 10+ years of experience in software implementation and maintenance. Proven history of managing complex infrastructures and data center operations. Expert in solutions-oriented business application problem-solving and dedicated to providing best-in-class service. Skilled at troubleshooting, communication and collaboration. Meticulous System Administrator with experience in DELL/HP system and server administration. Proven skill in quickly and effectively remedying issues to bring servers back to functionality after crashes. Strong communication and interpersonal skills to explain technical concepts to non-technical audiences.

Overview

18
18
years of professional experience

Work History

System Administrator II

Charter Communications
12.2021 - Current
  • Evaluate the Cause of the Server break after the Tanium Patching Job and fix the issue under proper instruction, if not fixed open a case for the Vendor (RedHat/ PPT/ Veritas/ Oracle)
  • Perform troubleshooting in various environments
  • To create service requests, incidents, problems, and change requests by Using the Cherwell ticketing system
  • Acknowledging tickets through Outlook, working on tickets, and resolving issues like clear space FS, start agent, ping server, ssh, and so on
  • Performing, managing, and tuning Linux by checking the space, load average, CPU load, application usage, and RAM usage
  • Upon the server being unreachable, execute all proper steps to get back server access to a customer
  • Maintaining and troubleshooting hardware, and firmware, troubleshooting the components in Dell, HP, and Oracle servers, and replacing the faulty parts by contacting the vendor
  • Creating, managing, extending, and removing the Logical volume manager (LVM), Physical volume (PV), and Volume group (VG) to increase, extend, and remove space
  • We are adding new Oracle ASM Luns and creating, troubleshooting, and managing the Oracleasm disk to be used by the DB team
  • Learning to give elevated access to desired role groups (Active Directory)
  • Stop/Start services as requested by the customer, Example: - Splunkforwder
  • AD migration to change the domain for the application to run
  • Works on Service Request of decommissioning the server
  • Worked some add storage to servers during implementing changes
  • Works backup issues on Unix servers when we get those tickets.

Self - Employee

Rodeway INN
GALX, VA
05.2006 - 09.2021
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Implemented revenue management strategies to maximize room rates, occupancy levels, and overall profitability.
  • Increased guest satisfaction by implementing innovative customer service initiatives and staff training programs.
  • Managed hotel operations for seamless functioning, ensuring high levels of efficiency and guest satisfaction.
  • Reduced operating expenses by negotiating with vendors and optimizing resource management.
  • Monitored safety procedures to ensure a secure environment for both guests and employees.
  • Ensured compliance with all local, state, and federal regulations related to hotel operations and licensing requirements.
  • Developed comprehensive emergency response plans to prioritize safety during crisis situations.
  • Organized staff training sessions on topics such as effective communication skills, conflict resolution techniques, time management tips.
  • Created and managed accurate occupancy forecasts and budgets.
  • Solicited and reviewed guest feedback and promptly resolved complaints.
  • Developed strong partnerships with local businesses to create exclusive offers and packages for hotel guests.

Systems Administrator

Devki, LLC
05.2015 - 06.2019
  • Installing, patching, configuring, and troubleshooting REHL 6&7, Oracle Linux, and Sun Solaris operating systems
  • Migrating the NFS file system taking appropriate backup and mounting it for the app team to be able to use
  • Managed virtual server through ESXi and added and configured CPU, Hard Disk, and Network Adapter, and managed snapshot for recovery
  • Identifying the NetBackup, troubleshooting, configuring, pinging the backnet, and starting the backnet then passing it to the backnet team
  • Manage and administrate NFS, DNS, NTP, and Auto mount as per the services requested from clients
  • Managing, troubleshooting, and configuring the network, and ports using netstat, domain, and nslookup and involving the appropriate team to resolve the issue
  • Setup and configured TCP/IP network on Red Hat LINUX.

Education

Associate degree in Information System Technology -

Wytheville Community College

B.E in the Electronics Engineering (four years) -

K.B.P COLLEGE OF ENGG -INDIA

Skills

  • Linux /Window Administration
  • Java, Python
  • SQL
  • HTML
  • Server Management
  • Server Maintenance
  • System Updates
  • Active Directory
  • Network Troubleshooting
  • Incident Management
  • MS Office
  • Docker and Kubernetes

Additional Information

Online LABS:- Monolithic and Microservice ▶︎ Introduction to Container & Docker ▶︎ Understanding the Docker components ▶︎ Containerization v/s Virtualization ▶︎ Docker Installation & Architecture

Working with Containers ▶︎ Process in Containers ▶︎ Docker Lifecycles ▶︎ Docker Images & Layers ▶︎ Docker Registry

Docker Compose ▶︎ Multistage Docker

Timeline

System Administrator II

Charter Communications
12.2021 - Current

Systems Administrator

Devki, LLC
05.2015 - 06.2019

Self - Employee

Rodeway INN
05.2006 - 09.2021

Associate degree in Information System Technology -

Wytheville Community College

B.E in the Electronics Engineering (four years) -

K.B.P COLLEGE OF ENGG -INDIA
Brijesh Patel