Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brilee Moyers

Lexington,KY

Summary

Proven to enhance guest satisfaction and streamline operations, I leveraged my expertise in chemical handling and exceptional customer service at Summit Salon Academy Lexington. Skilled in both meticulous cleanliness and relationship building, I significantly improved hygiene standards and client loyalty without exceeding a single numerical percentage in achievements.

Currently being self employed has allowed me to expand my practice as a nail technician mastering my art work. Critiquing and perfecting my role as a nail technician has been my main focus, working as a house keeper has kept me in sync with customer service and hospitality.

Overview

4
4
years of professional experience

Work History

Housekeeping and Laundry Attendant

Self Employed
Lexington, KY
01.2020 - Current
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Demonstrated flexibility with scheduling, often taking on additional shifts or extending hours when needed to ensure completion of tasks.
  • Raised cleanliness standards in guest rooms by routinely inspecting completed work for quality assurance purposes.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Improved guest satisfaction by maintaining a clean and organized environment in guest rooms and common areas.
  • Promoted a safe working environment by adhering to established safety guidelines during all tasks performed.
  • Delivered exceptional customer service experiences through prompt response to guests'' requests or concerns related to housekeeping matters.
  • Upheld strict confidentiality regarding sensitive information encountered during the course of duty, including guest personal belongings left unattended in their rooms.
  • Streamlined laundry operations by organizing linens according to type and priority, allowing for quicker processing times.
  • Increased guest satisfaction scores with meticulous attention to detail in room preparation and presentation.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
  • Oversaw calendar to manage organized cleaning schedule and complete tasks on time.
  • Sorted, laundered and put away various laundry items.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Changed bed linens and collected soiled linens for cleaning.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Returned emptied garbage receptacles to proper locations.
  • Washed and put away kitchen dishes, utensils and glassware.

Taking pride in customer service and hospitality with precision has been what has led me to consistent clientele.

Nail Technician

Summit Salon Academy Lexington
Lexington, KY
09.2020 - 02.2021
  • Established strong client relationships through exceptional customer service and communication skills.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
  • Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
  • Offered advice and recommended products to improve and maintain nails.
  • Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
  • Used acrylics, gels and glitters to create custom nail art designs for clients.
  • Communicated effectively with management concerning important customer issues.
  • Educated clients on proper nail care maintenance, helping them extend the life of their treatments between appointments.
  • Provided soothing hand massages during manicure sessions to enhance overall relaxation for clients during their visit.
  • Expanded client base by promoting the salon''s services via social media platforms and word-of-mouth referrals.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Consistently received positive feedback from clients regarding my attention to detail, professionalism, and friendly demeanor during their visits.
  • Responded to customer requests and concerns about gel application and nail art designs.
  • Enhanced client satisfaction by providing personalized nail care treatments and recommendations.
  • Managed inventory levels efficiently, ensuring all necessary supplies were stocked for daily operations without excess waste or expense.
  • Contributed to the salon''s cohesive brand image by maintaining a polished appearance and professional demeanor at all times.
  • Prepared nail beds and cuticles, shaped nails and applied polish.
  • Applied manicures and pedicures following color and style preference of client to enhance aesthetics and groom nails.
  • Completed consultations with spa guests to determine nail care needs.
  • Utilized specialized tools and techniques to restore natural nails and create unique nail art.
  • Demonstrated expertise in various nail art designs, attracting new customers seeking unique styles for special events or everyday wear.
  • Cleaned and sanitized tools and equipment before each client.
  • Offered personalized services according to needs and preferences.
  • Designed creative nail art designs and patterns.
  • Inspected nails for signs of health-related issues or fungus and made recommendations accordingly.
  • Kept client's nails in great condition and offered advice on maintaining manicures.
  • Followed proper safety and sanitation guidelines while performing nail services.
  • Educated clients on proper use of salon products.
  • Shaped and smoothed nails and extensions using tools such as files and rotary abrasive wheels.
  • Administered polishes, creams and cuticle oils.

Education

Nail Technician Certification -

Summit Salon Academy - Lexington
Lexington, KY
02.2021

Diploma -

Lafayette High School
Lexington, KY
12.2015

Skills

  • Chemical Handling
  • Mopping and sweeping
  • Laundry expertise
  • Room Inspections
  • Customer Service
  • Floor Cleaning, Polishing, and Waxing
  • Multitasking and Prioritizing
  • Supply Stocking
  • Relationship Building
  • Health and safety compliance
  • Equipment Disinfection
  • Professional and Courteous
  • Heavy Lifting
  • Guest Service and Support
  • OSHA Compliance
  • Storage Area Management
  • COVID-19 Safety Procedures
  • Process Improvement

Timeline

Nail Technician

Summit Salon Academy Lexington
09.2020 - 02.2021

Housekeeping and Laundry Attendant

Self Employed
01.2020 - Current

Nail Technician Certification -

Summit Salon Academy - Lexington

Diploma -

Lafayette High School
Brilee Moyers