Briley Roy
Broussard,LA
Summary
Highly professional field service expert bringing valuable experience in overseeing service operations and optimizing team performance. Committed to fostering collaborative environment and consistently meeting client expectations. Recognized for adaptable problem-solving abilities and strong leadership acumen.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Field Service Specialist
PRT OFFSHORE
06.2021 - Current
- successfully completed multiple international jobs.
- Improved customer satisfaction levels with prompt response to service requests and effective problem resolution.
- Ensured compliance with company policies, industry regulations, and environmental standards through diligent oversight of field activities.
- Led a diverse team of technicians successfully through complex projects requiring adaptability under changing circumstances.
- Facilitated communication between office personnel, subcontractors, and customers.
- Established strong relationships with clients through excellent communication skills and professional conduct.
- Reduced downtime for equipment by conducting regular preventive maintenance and timely repairs.
Field Service Technician II
Oil States Energy Services
11.2018 - 06.2021
- Communicated with all partners, including vendors, upper management and peers.
- Observed safety protocols in field to prevent injuries and accidents.
- Delivered outstanding customer service on each field visit to meet corporate guidelines.
- Worked hand in hand with multiple wireline companies providing knowledge of all equipment with pressure control and wireline.
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
Slickline Assistant
Cardinal slickline
12.2017 - 11.2018
- Operating hydraulic pumps to spool the slickline back onto the reel drum
- Using weight indicator gauges and depth counters to monitor the tension and depth of the slickline
- Installing and retrieving valves including gas lift valves, plugs and pressure regulators
- Running instruments to record bottom hole pressure and temperature.
Tool Technician Level 2 & 3
Halliburton Co
06.2013 - 12.2017
- Mentor all Tool Techs lower and assist in the day to day operation of loading and unloading of jobs and ensuring that all
- Knowledge of Standard 7” & 7 5/8” (std and collapsible cone) running tools (balldrop), 7” & 7 5/8” HT running tools (flapper, j-slot), 9 5/8” standard (ball drop), 9 5/8” HT tools (flapper, j-slot), 11 3/4” & 13 5/8” Standard running tools (j-slot, Force Multiplier and Quick lock conversion Kits), Lower PBR and Tieback jobs, Big Bore tools (13 x 16, 16 x 20)
- Proficient in the function and use of Test Cell equipment, Initiated and mentored all co-workers on the NOV torque machine operation and computer system for torque machine.
- Have on multiple occasions assisted with training the Global Flex Team personnel in tools builds and problems during tools builds on email from international location.
- Repaired tools and improved tooling performance with skilled use of shop grinders and other tools.
Education
High School Diploma -
New Iberia Senior High School
New Iberia, LASkills
- Knowledge of SAP
- Excel and Word knowledge
- HMS Process (SSP) VersaFlex in GOM and Verify Documents
- Quality assurance controls
- Power tools
- Training and mentoring
- Safety protocol knowledge
- Attentive to detail
- Data management
- Time management
- Organization
- Collaboration
- Managing service operations
- Safety meetings
- Tool and equipment maintenance
- Excellent communication
- Troubleshooting skills
- Organizational skills
- Decision-making
- Customer relations
- Quality control
Accomplishments
o Lead the Global Flex Team with the tool builds for Shell Alaska for the Burger V and J wells. (14” Force multiplier/Quick Lock) and (9 5/8” High Torque.)
o Use of my knowledge to train multiple international personnel during their time in Lafayette and New Iberia. And offer myself to them at any time, for any needs they may have.
o Have received multiple Applause rewards for going over and beyond expectations.
o Assisted multiple shops on builds of tools to train and help get jobs out.
o Completed many jobs with BP, HESS, SHELL, CHEVRON, and others offshore with very satisfied customers
Certification
HCT Workshop Training
HMS Training
SSP Training
SEMS II Awareness Training
5S Training
TWIC card
Forklift certified
Overhead Crane certified
Well control school
Man lift certified
Timeline
Field Service Specialist
PRT OFFSHORE
06.2021 - Current
Field Service Technician II
Oil States Energy Services
11.2018 - 06.2021
Slickline Assistant
Cardinal slickline
12.2017 - 11.2018
Tool Technician Level 2 & 3
Halliburton Co
06.2013 - 12.2017
High School Diploma -
New Iberia Senior High School
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