Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Hi, I’m

Jessica Siok

Ludlow,MA

Summary

Accomplished accounting professional with a strong desire for growth. Seeking a position to leverage skills and experience. Highly effective and versatile in cash management, including accounts payable and receivables, financial data analysis. Proficient in a wide range of computer platforms and software.

Overview

16
years of professional experience
1
Certification

Work History

MassMutual
Springfield, MA

Field Service Specialist
01.2022 - Current

Job overview

  • At MassMutual, my role as Field Service Specialist hinges on enhancing advisor operations through strategic operations executuion and leveraging analytical skills
  • With steadfast commitment to compliance and efficiency, I've cultivated a niche in optimizing business processes within the financial service sector
  • As part of our team, we prioritize high-quality service and solutions, contributing to MassMutual's growth and success
  • My economic acumen, honed at Wheaton College, informs my approach to complex problem-solving and operational excellence, driving customer satisfaction and collaborative success
  • The emphasis of my specific role on the team lies within compensation
  • Due to my positions focus on compensation, I am an integral member of our team and am relied upon to not only support my assigned business area (Advisor Operations), but also contribute to cross-enterprise initiatives
  • It is to evaluate MassMutual's current approach to compensation and suggest actionable and substantial changes
  • The goal is to increase employee satisfaction and improve retention, all while helping the organization to remain as efficient as possible with its money.

South Deerfield
MA

Atlantic Furniture
07.2020 - 12.2021

Job overview

  • Invoicing customers utilizing company portals on Netsuite and EDI platforms
  • Applying all receipts and credit memos
  • Analyzing AR and resolving disputes promptly
  • Collections as needed
  • Create and send reporting to CEO and customers
  • Monitor Lyons credit approvals and request new ones as needed
  • Continue updated MA sales tax resale certificates
  • Communicate effectively with customers via email to resolve any issues
  • Confirm vendor paperwork and enter vendor bills
  • AP aging for review
  • Open new vendor cards as needed
  • Metric Reporting
  • Filing
  • Other duties as assigned by management.

Corrosion Products and Equipment
West Springfield, MA

Business Operations Manager
12.2018 - 12.2019

Job overview

  • CPE is a leading pump repair and refurbishment company
  • Planning and scheduling with shop work and fieldwork in MA,CT,NH,VT,RI,NY
  • Procurement of all items
  • Vouchering and invoicing
  • Managing schedules of employees
  • Assist General Manager on material deadlines, and making sure they are met
  • Customer interaction and sales as it relates to the other
  • Analyzing KPI's
  • Analyzing PNL.

SMITH AND WESSON
Springfield, MA

Accounts Payable Specialist
01.2016 - 01.2018

Job overview

  • Smith and Wesson are an American manufacturer of firearms, ammunition and restraints
  • High volume invoice processing
  • Prepared foreign wire payments
  • Recorded vendor invoices, processed vendor payments, and handled vendor inquiries
  • Monitored customer account details for non-payment, delayed payments, and other irregularities, and resolved any issues to ensure prompt payment
  • Assisted in month end, quarter end and year end closing
  • Reconciled inventory discrepancies
  • Recorded charges and reconciled corporate credit cards and employee expenses.

C. STASKY ASSOCIATES
New York, NY

Executive Assistant to CEO
01.2014 - 01.2014

Job overview

  • Interior Builders in both high end commercial and residential areas located on Madison Avenue, NYC
  • Responsible for organizing, managing, and maintaining all meeting and appointments
  • Prepared / Created employee expense and petty cash spreadsheets and all documentation
  • Interacted daily with organizing staff, executives, clients, partners, vendors and visitors
  • Coordinated travel arrangements, hotels/cars and travel expense reports for the CEO
  • Analyzed reports to determine their significance
  • Interacted with the organization's Board of Directors to attendance record/compile and distribute Board's meeting minutes
  • Monitored and prepared financial statements.

Call Copy Inc
Columbus, OH

Business Development Manager
01.2013 - 01.2013

BERKSHIRE PROPERTY ADVISORS
Boston, MA

Accounts Payable Specialist
01.2011 - 01.2013

Job overview

  • A real estate investment management company
  • Privately held, Berkshire manages approximately $7.2 billion in real estate assets on behalf of its institutional clients worldwide
  • Manage financial accounts within multiple multifamily portfolios, valued over $4.2 billion
  • Research and resolve discrepancies related to all billing issues
  • Verify accuracy of invoices paid on all checks
  • Reimburse employee expenses and petty cash expenses while adhering to company policies
  • Process common area and vacant utility bills for timely payment
  • Generate accounting reports detailing invoice information for check processing.

Wilbraham and Monson Academy
Wilbraham, MA

Volunteer for Director of Alumni Development
01.2010 - 01.2013

CES ACCOUNTING HEADQUARTERS
Wilbraham, MA

Accounts Receivable Clerk
01.2010 - 01.2011

Job overview

  • Family owned electrical wholesale business
  • Review invoices and set invoices up for payment
  • Verify accuracy of invoices paid and all checks
  • Research and resolve all invoice discrepancies
  • Assist in month end closing
  • Updated receivables by totaling unpaid invoices.

Carousel Industries
Windsor, CT

Intern, Executive Assistant to Sales Director
01.2009 - 01.2010

Education

Wheaton College

Bachelor of Arts in Economics
01.2009

Skills

  • Knowledge of SAP, SAGE, Salesforce, CRM, PeopleSoft, OPS Technology, TREENO
  • Exceptional verbal, organization and communication skills
  • Committed, motivated, versatile, team-oriented, and goal-oriented
  • Proficient in MS Office (Word, Excel, Powerpoint, Outlook, Publisher)
  • Insurance
  • Financial analysis
  • Reporting & Analysis
  • Client Relation
  • Problem Solving
  • Accounting
  • Strategic Data Analysis
  • Operations Execution
  • Analytical Skills
  • Data Analysis
  • Negotiation
  • Leadership
  • SQL
  • Insurance Policies
  • Business-to-Business (B2B)
  • Research Skills
  • Financial Audits
  • Service Work
  • Financial Reporting
  • Confidentiality
  • Communication
  • General Ledger Accounting

Certification

Driver's License

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Field Service Specialist

MassMutual
01.2022 - Current

Atlantic Furniture

South Deerfield
07.2020 - 12.2021

Business Operations Manager

Corrosion Products and Equipment
12.2018 - 12.2019

Accounts Payable Specialist

SMITH AND WESSON
01.2016 - 01.2018

Executive Assistant to CEO

C. STASKY ASSOCIATES
01.2014 - 01.2014

Business Development Manager

Call Copy Inc
01.2013 - 01.2013

Accounts Payable Specialist

BERKSHIRE PROPERTY ADVISORS
01.2011 - 01.2013

Volunteer for Director of Alumni Development

Wilbraham and Monson Academy
01.2010 - 01.2013

Accounts Receivable Clerk

CES ACCOUNTING HEADQUARTERS
01.2010 - 01.2011

Intern, Executive Assistant to Sales Director

Carousel Industries
01.2009 - 01.2010

Wheaton College

Bachelor of Arts in Economics
Jessica Siok