Brimaya Turner
Miramar,FL
Summary
Personable and energetic receptionist committed to delivering excellence in all facets of customer service and administrative support , ready to take on any challenges.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist / Testing Proctor
Wayman Aviation
08.2023 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected deposits, fees, and payments.
- Organized and maintained files and records to ensure up-to-date documentation.
- Checking in candidates for exams
- Streamlined exam processes by efficiently distributing, collecting, and organizing test materials before, during, and after examinations.
Test Center Administrator
Prometric
01.2022 - 07.2023
- Greet examinees and verify identification
- Perform required security checks including the use of wands
- Continuously monitor candidates as they complete exams
- Report and resolve candidate issues with urgency
- Make courtesy calls reminders to candidates for their appointments
- Operate Standard office equipment on a regular basis, including fax, a copy machine computer
- Operate DVR systems, digital camera, telephone system (IVR), and alarm systems
- Digitally scan and record candidate fingerprint identification
Telemarketer
Green Solutions
01.2021 - 01.2022
- Demonstrated exceptional sales ability and strong interpersonal skills with a persuasive, positive, and confident approach
- Scheduled appointments for sales representatives to meet with prospective customers
- Achieved sales targets on a month-by-month basis
- Answering customer information about products
- Obtaining customer information such as name and address for shipping’s products or delivering services
- Completing customer surveys to abstain information about potential customers
- Delivering scripted talks that describe the company products or services, a political talking point, an appeal to persuade customers
- Answer questions, comments, concerns relating to the company services and products
Education
Aeronautics
Wayman College of Aeronautics
Pembroke Pines, FLNursing -
Miami Dade College
North Campus08.2024
Miami Beach Senior Highschool
Miami Beach06.2019
Skills
- Strong Customer Service
- Sales
- Computer knowledge (Excel, PDF, Outlook, OneDrive, MS Office) other software
- Close attention to detail
- Multitasking
- Time Management
- Cash Handling
- Problem-solving skills
- Team Collaboration
Timeline
Front Desk Receptionist / Testing Proctor
Wayman Aviation
08.2023 - Current
Test Center Administrator
Prometric
01.2022 - 07.2023
Telemarketer
Green Solutions
01.2021 - 01.2022
Nursing -
Miami Dade College
Miami Beach Senior Highschool
Aeronautics
Wayman College of Aeronautics
Similar Profiles
LENNOX CANTERBURYLENNOX CANTERBURY
Certified Flight Instructor at Wayman AviationCertified Flight Instructor at Wayman Aviation
Manuel Antonio Zorrilla QuispeManuel Antonio Zorrilla Quispe
Certified Flight Instructor at Wayman Aviation AcademyCertified Flight Instructor at Wayman Aviation Academy
Natalia Maria Salazar CardosoNatalia Maria Salazar Cardoso
Admissions Representative at Wayman Aviation AcademyAdmissions Representative at Wayman Aviation Academy