Laura Piche
Los Angeles,CA
Summary
To obtain a position that will utilize my skills and qualifications for the overall benefit and advancement of the facility while fulfilling personal growth goals and to keep learning as much as possible in the medical field.
Overview
17
17
years of professional experience
Work History
Front Desk Receptionist
New Hope Podiatry
05.2022 - Current
- Welcome patients as they come in, process their paper work and acomódate as their appt time.
- Check-in and Check-out cordinate appointments properly with correct doctors and dates confirmed with patients before scheduling, reschedule appointments of established patients and schedule new patients.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Managed high-volume phone calls, transferring to correct department. If patients not answers will take messages and notify nurses or administrative team and patients to expect a call back.
- Maintained organized and clean front office area, sanitize pens to create professional and welcoming environment for visitors and employees.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Collected copay of patients, editing if any extra charges were done and printing receipts.
- Developed strong working relationships with team, respectful, friendly happy to help wherever needed build a positive work environment.
- Passionate about learning and committed to continual improvement.
Cashier
Poquito Mas Restaurant
02.2012 - Current
- Welcome customers
- Take accurate orders and multitasked in a fast paced, Food service environment
- Do basic cleaning
- Organized
- Answer phone and any other duties assigned
Day Care Assistant
Dreena's Day Care
04.2011 - 06.2011
- Assisted Children with Daily Activities
- Taught Education Classes
- Cleaned
- Organized
- Played with them and any other duties assigned
Front Reception
Go West Medical Supplies
11.2010 - 02.2011
- Made Calls
- Verified Insurance Verifications
- Medical Billings Duties
- Filed
- Charting
- And all other office work
Medical Assistant (Externship)
Dr. Shaham & Sababa Gynecology, Obstetrics, Ultrasound & Pediatrics
11.2009 - 12.2009
- Medical Assisting
- Recording Vital Signs
- Administering Injections
- Answering Telephones
- Scheduling Appointments
- Verifying Insurance Eligibility
- Filing Prepared Charts
- And Assisting Doctor With Examinations And Physicals
Secretary
Royal Driving School
09.2007 - 09.2007
- Scheduling Appointments
- Coordinating Driving Lessons
- Answering Telephone
- And Handling Cash
Education
Diploma - Medical Assisting Program
American Career College
Los Angeles, CA09.2009
Skills
- Vital Signs
- Venipuncture
- Urinalysis
- Throat Culture
- Hemoglobin
- Sterile Trays
- Injections
- EKG's
- Glucose Testing
- Autoclaving
- Bandaging Techniques
- First Aid/CPR
- Appointment Scheduling
- Patient Charting
- Alphabetic Filing
- Patient History
- Proper Telephone Technique
- Insurance Verification
- 40 wpm
- Strong Customer Service
- Computer Skills
- Bilingual in Spanish
Summaryofskills
Vital Signs, Venipuncture (Butterfly, Syringe), Urinalysis, Throat Culture, Hemoglobin, Sterile Trays (Pap Smear, Surgical, etc.), Injections (IM, ID and SubQ), EKG's, Glucose Testing, Autoclaving, Bandaging Techniques, First Aid/CPR, Appointment Scheduling, Patient Charting, Prescription Refills, Alphabetic Filing, Patient History, Proper Telephone Technique, Insurance Verification knowledge, 40 wpm, Strong Customer Service, Computer Skills, Bilingual in Spanish
Timeline
Front Desk Receptionist
New Hope Podiatry
05.2022 - Current
Cashier
Poquito Mas Restaurant
02.2012 - Current
Day Care Assistant
Dreena's Day Care
04.2011 - 06.2011
Front Reception
Go West Medical Supplies
11.2010 - 02.2011
Medical Assistant (Externship)
Dr. Shaham & Sababa Gynecology, Obstetrics, Ultrasound & Pediatrics
11.2009 - 12.2009
Secretary
Royal Driving School
09.2007 - 09.2007
Diploma - Medical Assisting Program
American Career College