Brina Muhindo
Burlington,MA
Summary
Experienced with managing diverse tasks and supporting team initiatives. Utilizes organizational skills and attention to detail to enhance operational efficiency. Track record of effective collaboration and problem-solving in fast-paced settings.
Overview
7
7
years of professional experience
1
1
Certification
Work History
AP ASSOCIATE
Walmart
08.2023 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Listened to customer needs and desires to identify and recommend optimal products.
Creations Forum Afrika
12.2022 - 01.2023
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
Assistant Program Coordinator
Help Me To Grow Foundation
06.2021 - 01.2022
- Worked flexible hours across night, weekend, and holiday shifts.
- Passionate about learning and committed to continual improvement.
- Strengthened communication skills through regular interactions with others.
- Adapted quickly to changing priorities while maintaining a high level of attention to detail in all aspects of role responsibilities.
- Prepared paperwork and assisted with clerical duties such as answering phones, data entry input, and responding to emails.
Team Leader
Mkopa Company
12.2017 - 01.2021
- Increased customer satisfaction with thorough product demonstrations and personalized advice.
- Conducted detailed market research to identify emerging trends, influencing product development direction.
- Developed and maintained strong relationships with key clients to ensure high levels of satisfaction.
- Negotiated with suppliers to secure cost-effective contracts, improving company's bottom line.
- Worked effectively in fast-paced environments when selling phone on credit in remote areas.
- Skilled at working independently and collaboratively in a team environment with my top leaders.
- Proven ability to learn quickly and adapt to new situations and company policies
- Managed to make 15 sales independently from my personal door to door sales
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Education
Bachelor of Business Administration - Accounting And Finance
Kampala International University
Kampala, Uganda05.2021
Uganda Advanced Certificate of Education - HED/ICT
Itendero High School
Sheema Uganda 11.2017
Uganda Certificate of Education - O Level
Itendero High School
Sheema Uganda 11.2015
Primarly Leaving Exam - Primary Seven
Infant Preparatory School
Kasese Uganda 11.2011
Skills
- Computer
- Communication
- Listening
- Leadership
- Organization skills
- Teamwork
- Creativity
- Leadership qualities
- Workplace safety
- Cash handling
- Relationship building
- Oral communication
- Inventory management
Certification
HHA, Provided home health care to elders through effective home care for more than one year.
Personal Information
Date of Birth: 11/06/00
Phone - Number
7819219443
Languages
English
Full Professional
Timeline
AP ASSOCIATE
Walmart
08.2023 - Current
Creations Forum Afrika
12.2022 - 01.2023
Assistant Program Coordinator
Help Me To Grow Foundation
06.2021 - 01.2022
Team Leader
Mkopa Company
12.2017 - 01.2021
Bachelor of Business Administration - Accounting And Finance
Kampala International University
Uganda Advanced Certificate of Education - HED/ICT
Itendero High School
Uganda Certificate of Education - O Level
Itendero High School
Primarly Leaving Exam - Primary Seven
Infant Preparatory School
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