Brinal Patel
Los Angeles,CA
Summary
Dedicated and detail-oriented professional with a strong background in customer service, administrative support, and team collaboration. Known for excellent communication skills, a proactive attitude, and the ability to adapt in fast-paced environments. Passionate about delivering high-quality results and building positive client relationships.
Overview
5
5
years of professional experience
Work History
General Manager
Best Western Hotel
01.2023 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Oversaw daily hotel operations, including front desk, housekeeping, maintenance, and guest services to ensure a seamless and high-quality guest experience
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Associate
Amazon
01.2021 - 12.2022
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Education
Bachelors in Engineering - Engineering
Uka Tarsadia University
06-2017
Skills
- Leadership and team building
- Customer Query Handling
- MS office(Word, Excel, Outlook)
- Operations management
- Team player
- Multilingual Communication
- Verbal and written communication
Languages
Hindi
Full Professional
English
Native or Bilingual
Gujarati
Native or Bilingual
Timeline
General Manager
Best Western Hotel
01.2023 - Current
Associate
Amazon
01.2021 - 12.2022
Bachelors in Engineering - Engineering
Uka Tarsadia University
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