Brintlee Burchfield
Groveland,FL
Summary
Dynamic Administrative Assistant with proven expertise at Family Life Counseling Center, specializing in project management and effective communication. Successfully improved customer satisfaction through meticulous appointment management and resource coordination. Known for reliability and exceptional problem-solving abilities, supported by participation in LEAD Scholars Academy.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Family Life Counseling Center
Clermont, FL
01.2022 - Current
- Set and confirmed customer appointments.
- Entered information into system to update status reports.
- Utilized software programs to efficiently manage complex schedules and coordinate resources across different departments.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Managed appointment setting, cancellations, and rescheduling for clients, enhancing customer satisfaction.
- Collaborated with department managers to forecast staffing needs and adjust schedules accordingly.
Education
Bachelor of Science - in Psychology, Clinical Track
University of Central Florida
Orlando, FL05-2026
LEAD Scholar Graduate - Leadership
University of Central Florida
Orlando, FL05-2025
Skills
- Team collaboration
- Project management
- Problem solving
- Reliability
- Effective communication
- Customer service
Accomplishments
- Upcoming graduate from UCF's prestigious LEAD Scholars Academy.
- Graduated highschool with 4.9 GPA
- Held leadership positions in multiple clubs: NJROTC, NHS, SGA, multi-sport Varsity Athlete, YNA
- Researched/volunteereed at non-profit organizations and in multiple showcases at UCF.
Certification
- You're Not Alone Student Mental Health Counselor
- Imago Therapy Training Certificate
Values
Integrity ~ Communication ~ Relationships ~ Community ~ Commitment
References
References available upon request.
Timeline
Administrative Assistant
Family Life Counseling Center
01.2022 - Current
Bachelor of Science - in Psychology, Clinical Track
University of Central Florida
LEAD Scholar Graduate - Leadership
University of Central Florida
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