Summary
Overview
Work History
Education
Skills
Certification
Timeline
CORE COMPETENCIES
ADDITIONAL STRENGTHS
Generic

Brionna Burgess

Houston,TX

Summary

Experienced logistics and transportation professional with 7+ years of dispatching, logistics coordination, and operations management experience across Amazon, Google logistics operations, CEVA Logistics, and the U.S. Army. Communications professional with proven track record of effective media relations and strategic messaging. Known for delivering impactful communication plans that align with organizational goals. Strong focus on team collaboration and achieving results, adaptable to changing needs. Expertise in public relations and content creation, valued for reliability and flexibility.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Transportation Specialist

Amazon
11.2021 - Current
  • Develop, monitor, and support Amazon transportation project budgets and operational reporting.
  • Coordinate with internal teams and external vendors to gather and exchange operational information.
  • Review logistics plans and provide recommendations for transportation-related programs.
  • Strengthen communication skills through regular interactions with others.
  • Demonstrate proficiency in verbal and written communication to facilitate understanding and engagement among stakeholders.

Small Arms Repairer

United States Army
05.2018 - 01.2021
  • Performed maintenance and repair operations on small arms and military equipment.
  • Maintained shipping, receiving, inventory, and supply records while ensuring compliance with military standards and procedures.
  • Conducted daily inventory analysis to identify and resolve discrepancies, transfer issues, and supply chain problems.
  • Completed operational paperwork and logistics support tasks in high-responsibility environments.
  • Boosted public relations efforts by maintaining positive relationships with key contacts in various industries.

Logistics Coordinator

CEVA Logistics
02.2016 - 05.2018
  • Coordinated transportation routes and delivery schedules to ensure timely shipment operations.
  • Implemented quality control procedures before shipment processing and transportation.
  • Developed and executed comprehensive social media strategies to enhance brand visibility.
  • Maintained accurate inventory, accounting, and supply chain records.
  • Analyzed engagement metrics to refine content strategies and improve audience targeting.

Logistics Coordinator Lead

Progstics Distribution – Amazon
04.2015 - 02.2016
  • Supervised personnel, assigned schedules, and prioritized daily operational activities.
  • Prepared and delivered operational reports for Amazon logistics review.
  • Approved and processed staff payroll documentation.
  • Ensured proper dispatching procedures and package scanning compliance.
  • Developed and executed comprehensive public relations strategies to enhance brand visibility.
  • Coordinated crisis communication efforts to protect company reputation during challenging situations.

Hub Operator / Dispatcher

Adecco – Google
10.2013 - 04.2015
  • Organized and managed route schedules for courier operations.
  • Conducted inventory cycle counts and improved inventory retrieval systems.
  • Verified shipping quantities against contracts, purchase requests, and shipment records.
  • Supported logistics operations including shipping, receiving, packing, scheduling, and recordkeeping.
  • Developed and executed strategic communication plans to enhance organizational visibility.
  • Created comprehensive content for internal and external communications, ensuring brand consistency.

Education

A.B.A. - Communications

Texas Southern University
05-2026

Skills

  • Microsoft Office Suite (Excel, PowerPoint, Word)
  • Scheduling Systems
  • Data Entry & Documentation
  • Typing Speed: 35 WPM
  • Social media management
  • Internal communications
  • Brand promotion

Certification

  • CPR Certified
  • First Aid Certified
  • Epilepsy Certified

Timeline

Transportation Specialist

Amazon
11.2021 - Current

Small Arms Repairer

United States Army
05.2018 - 01.2021

Logistics Coordinator

CEVA Logistics
02.2016 - 05.2018

Logistics Coordinator Lead

Progstics Distribution – Amazon
04.2015 - 02.2016

Hub Operator / Dispatcher

Adecco – Google
10.2013 - 04.2015

A.B.A. - Communications

Texas Southern University

CORE COMPETENCIES

  • Strategic Communications & Cross-Functional Coordination
  • Operations & Workflow Management
  • Project Coordination & Process Improvement
  • Client, Vendor & Stakeholder Relations
  • Scheduling, Event & Campaign Coordination
  • Reporting, Analytics & Performance Tracking
  • Brand Standards & Quality Assurance
  • Team Leadership, Training & Staff Development
  • Crisis Communication & Conflict Resolution
  • Microsoft Office Suite (Excel, PowerPoint, Word)
  • Customer Engagement & Public Relations Support
  • Data Management, Reporting & Content Organization

ADDITIONAL STRENGTHS

  • Strong project coordination, multitasking, and organizational management skills
  • Experience leading teams, supporting collaboration, and fostering professional development
  • Excellent written, verbal, and interpersonal communication abilities
  • Skilled in public relations, audience engagement, and conflict resolution
  • Ability to manage communications effectively in fast-paced, high-volume environments