Summary
Overview
Work History
Education
Skills
Social Media - Twitter
Timeline
AssistantManager

Brionna Lutcher

Glendale,AZ

Summary

Reliable and upbeat Lead Store Associate that is successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

4
4
years of professional experience

Work History

Lead Store Associate

Aldi
03.2023 - Current
  • Provided support to fellow associates in various departments as needed, promoting cross-functional collaboration within the store team.
  • Handled customer complaints professionally, resolving issues promptly to maintain satisfaction levels.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.

Cashier

Safeway
05.2021 - 08.2021
  • Primary job duties included scanning items, checking IDs when selling age restricted items, processing payments, and making change.
  • Greeted customers entering store and responded promptly to customer needs.
  • Helped customers complete purchases, locate items, and join reward programs.

Crew Member

Portillo’s
05.2020 - 08.2020
  • Greet our guests with a smile, quickly and accurately take their order and payment.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Education

Bachelor of Science -

Arizona State University
05.2023

High School Diploma -

Buckeye Union High School
05.2019

Skills

  • Store operations

  • Store maintenance

  • Returns processing

  • Customer Service

  • Organization

  • Product display

Social Media - Twitter

Twitter/Blog/Portfolio

Timeline

Lead Store Associate

Aldi
03.2023 - Current

Cashier

Safeway
05.2021 - 08.2021

Crew Member

Portillo’s
05.2020 - 08.2020

Bachelor of Science -

Arizona State University

High School Diploma -

Buckeye Union High School
Brionna Lutcher