Brionna West
Kempner,TX
Summary
Friendly Resident Services Coordinator committed to creating safe and inclusive environment for residents. Skilled in developing and implementing programs and activities to promote diversity and inclusion within the communities. Resolves conflicts and promotes resident relations through effective communication and collaboration with peers and leadership.
Overview
1
1
year of professional experience
Work History
Resident Services Coordinator
Winn Companies
06.2024 - Current
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Developed and maintained relationships with residents to promote positive living environment.
- Prepared rental agreements and documentation for accurate, up-to date property management records.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Community Manager
Asset Living
03.2024 - 06.2024
- Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
- Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management, and internal collaboration.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
Leasing Consultant
Asset Living
09.2023 - 03.2024
- Greeted clients, showed apartments, and prepared leases.
- Distributed and followed up on tenant renewal notices.
- Verified tenant incomes and other information before accepting lease applications.
- Collected monthly rent payments and other fees, always properly recording, and processing money.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
Education
High School Diploma -
Smyrna High School
Smyrna, DE06.2018
Skills
- Communication
- Customer Service
- Leadership
- Marketing
- Organization
- Sales
- Teamwork
- Time Management
Timeline
Resident Services Coordinator
Winn Companies
06.2024 - Current
Community Manager
Asset Living
03.2024 - 06.2024
Leasing Consultant
Asset Living
09.2023 - 03.2024
High School Diploma -
Smyrna High School
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