Brionnah Coate
Vallejo,CA
Summary
Dedicated professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
Overview
8
8
years of professional experience
Work History
Branch Coordinator
Primo Water
Benicia, US
10.2024 - Current
- Receive BOL's
- Shipping logs
- Bank deposits
- Pivot tables for driver productivity
- Oracle
- Excel
- Processing payments
- Monthly inventory analysis
- Email communications
- established vendor relationships
- Assist customers in managing water accounts
- resolve client issues or queries
- manage client scheduling
- Facilitated communication between regional offices and local branches regarding business strategies.
- Developed and maintained filing systems for confidential documents and records.
- Handled confidential documents in an organized fashion according to established protocol.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
Office/ Dispatch Supervisor
Best Overnite Express
Benicia, US
10.2020 - 08.2023
- AS400 system
- Administrative tasks
- Instruct & help 7+ drivers with routes and issues with trucks
- Check routes & dispatch routes
- Insure all drivers have done a pre trip
- Create all BOL's needed for freight movement
- Contact customers for delivery appointments
- Assign pickups
- Work with excel & word
- Assist with any issues between drivers & other staff
- Assure correct orders go out
- Assure hazmat is loaded correctly
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Responded promptly to customer inquiries via email or phone.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Greeted visitors and answered incoming calls, providing information to callers or redirecting them to the appropriate personnel.
- Processed incoming invoices for payment in a timely manner.
- Prepared outgoing mailings using postage meter machine.
Customer
Fry's Electronics
Concord, US
02.2017 - 06.2020
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Followed company security procedures for handling large sums of money.
- Built and maintained productive relationships with employees.
- Helped with purchases and signed customers up for rewards program.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Welcomed customers, offering assistance to help find store items.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Balanced cash drawer at the end of each shift.
- Followed company guidelines for returning hazardous materials safely.
- Inspected all returned items for damage or missing parts before issuing a refund.
Education
High school diploma -
Del Mar High School
San Jose, CA06.2013
Skills
- Oracle database
- Shipping documentation
- Excel spreadsheets
- Inventory analysis
- Payment processing
- Vendor management
- Customer service
- Client scheduling
- Effective communication
- Problem resolution
- Team coordination
- Administrative support
- Record keeping
- Office administration
- Microsoft Excel
- Email communication
- Data entry
- Scheduling appointments
- Conflict resolution
- Document management
- Time management
- Telephone etiquette
- Team collaboration
- Multi-line phone systems
- Positive and professional
- Initiative-taking
- AS-400
- BOL processing
- Attention to detail
- Tungsten
- Positive attitude
- Active listening
Personal Information
Work Permit: Authorized to work in the US for any employer
References
References available upon request.
Timeline
Branch Coordinator
Primo Water
10.2024 - Current
Office/ Dispatch Supervisor
Best Overnite Express
10.2020 - 08.2023
Customer
Fry's Electronics
02.2017 - 06.2020
High school diploma -
Del Mar High School