Brisa Nunez
Westminster,CO
Summary
Dynamic customer service professional with proven problem-solving skills and a strong ability to communicate effectively. At The Home Depot, I enhanced customer satisfaction through active listening and attention to detail. Bilingual and adaptable, I excel in fast-paced environments, ensuring organized operations and a positive experience for all customers.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Caller Specialist
Tax Guard LLC
Westminster, CO
05.2022 - Current
Made outbound calls to share information, confirm details, and keep records updated while providing friendly, professional service.
Part Time Shift Lead
The Children's Place
Thornton, CO
09.2021 - 09.2022
Supported daily store operations by opening and closing the store, assisting customers, guiding team members during shifts, and helping keep the store organized while ensuring a positive shopping experience.
Customer Service Representative
The Home Depot
Thornton, CO
02.2022 - 05.2022
Assisted customers with questions, orders, and returns while providing friendly service and helping keep the sales floor organized.
Education
High School Diploma -
Thornton High School
Thornton, COSkills
- Gathering information
- Teamwork
- Customer service
- Time management
- Attention to detail
- Multitasking
- Reliability
- Organizational skills
- Active listening
- Verbal and written communication
- bilingual
Certification
Nursing Assistant
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Caller Specialist
Tax Guard LLC
05.2022 - Current
Customer Service Representative
The Home Depot
02.2022 - 05.2022
Part Time Shift Lead
The Children's Place
09.2021 - 09.2022
High School Diploma -
Thornton High School