Brisa Sanchez-Valdez
West Olive,MI
Summary
Ambitious student with proven time management skills and relationship building qualities. Enthusiastic and efficient in work that I apply myself into. Great collaborator and multitasker. Equipped with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Logan's Roadhouse Grill
Holland, MI
10.2023 - 12.2023
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Provided exceptional service to high volume of daily customers.
- Accurately recorded orders on cash register and point-of-sale system.
Exchange Student
Rotary Youth Exchange
Taoyuan, Taiwan
08.2022 - 06.2023
- Prepared reports, presentations and articles using Microsoft Word and PowerPoint.
- Used student resources and asked professors, assistants, dean and other leaders for support.
- Served as a mentor for upcoming outbound students.
Restaurant Hostess
Wild Chef Restaurant
Holland, MI
03.2022 - 08.2022
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Managed reservations, waitlists, and special requests for large parties.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
Education
Associate of Science - Business Administration
Northwestern Michigan College
Traverse City, MI04-2025
High School Diploma -
Holland High School
Holland, MI05-2022
Skills
- Cash Handling
- Relationship Management
- Guest Relations Management
- Quality Control
- Strong Work Ethic
- Active Listening
- Attention to Detail
- Fast Learner
- Email and Telephone Etiquette
Certification
- TOCFL Level A1
Languages
English
Native/ Bilingual
Spanish
Full Professional
Chinese (Mandarin)
Elementary
Affiliations
- Multicultural Club - Active Member (Northwestern Michigan College)
- White Pine Press - Active Member (Northwestern Michigan College)
- ROTEX - Active Member (Rotary Youth Exchange)
References
References available upon request.
Timeline
Server
Logan's Roadhouse Grill
10.2023 - 12.2023
Exchange Student
Rotary Youth Exchange
08.2022 - 06.2023
Restaurant Hostess
Wild Chef Restaurant
03.2022 - 08.2022
Associate of Science - Business Administration
Northwestern Michigan College
High School Diploma -
Holland High School
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