Brissa Renteria
Grand Victoria Casino
Elgin,IL
2
Languages
1
Certification
4
years of professional experience
Educator supporting student growth through social and emotional learning, classroom management, and individualized academic support. Plans lessons, organizes learning materials, and adapts instruction to meet different student needs. Monitors progress and helps create a positive, structured environment for learning.
Work History
Soft Count Team Member
6 Months- Conducted regular audits of soft count room for quality assurance and security protocols.
- Trained new team members on cash handling procedures and equipment usage.
- Streamlined counting processes to improve efficiency and reduce discrepancies.
- Streamlined the sorting process for various denominations, improving overall team productivity.
- Collaborated with other team members to consistently meet deadlines and maintain high-quality work standards.
- Contributed to achieving department goals by maintaining a strong work ethic and commitment to excellence in all tasks performed.
- Assisted in the training of new staff members, fostering a positive and supportive work environment.
- Demonstrated excellent attention to detail while counting large sums of money quickly and accurately.
- Maintained accurate records of soft count activities, ensuring proper documentation and compliance with regulations.
- Improved workflow efficiency by organizing workspace efficiently and keeping necessary tools readily available at all times.
- Utilized advanced counting machines proficiently, increasing speed without compromising accuracy levels.
Educator
9 Months- Facilitated daily activities that fostered social and emotional growth among students.
- Assisted students in academic tasks, tailoring support to enhance individual learning experiences.
- Implemented classroom management strategies to maintain a positive learning environment.
- Chose materials and developed lesson plans to enhance skills for individual students.
- Organized educational resources and materials for effective lesson delivery.
- Selected materials and developed lesson plans to effectively target skill enhancement for individual students.
Casino Concierge
6 Months- Managed concierge desk operations to ensure seamless guest experiences and high satisfaction.
- Assisted guests with inquiries, offering tailored information on services and amenities to enhance their stay.
- Maintained accurate records of guest interactions, enabling continuous improvement in service delivery.
Sales Floor Associate Cashier
3 Years 4 Months- Maintained organized sales floor, restocking merchandise to enhance visual appeal and improve customer engagement.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Addressed customer inquiries and complaints with professionalism, fostering positive shopping experiences.
- Assisted customers in locating products, enhancing overall shopping experience.
- Arranged merchandise racks and displays to create visually appealing environments that encourage customer exploration.
- Maintained organized sales floor, restocking merchandise to uphold visual standards.
Education
GED
Skills
Empathy and patience
Conflict resolution
Data-driven instruction
Documentation and reporting
Time management
Lesson planning
Guest relations
Customer service
Telephone etiquette
Payment processing
Schedule management
Appointment scheduling
CPR certification
Certification
- ECE credential level 1
- DCFS mandated reporter certificate
- Heartsaver CPR AED card
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Soft Count Team Member
Grand Victoria Casino
02.2026 - CurrentRead More
Educator
Right At School
08.2025 - 05.2026Read More
Casino Concierge
Grand Victoria Casino Elgin
07.2025 - 01.2026Read More
Sales Floor Associate Cashier
Burlington
04.2022 - 08.2025Read More
Elgin Community College
GED
Read More