Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
5
5
years of professional experience
Work History
Food Service Manager
Oquossoc Grocery
07.2018 - Current
Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Addressed and resolved customer service issues to establish trust and increase satisfaction.
Motivated staff to perform at peak efficiency and quality.
Created great relationships with costumers to make their experience the best it could be
Youth Alpine Ski Racing Coach
Rangeley Alpine Ski Club
12.2022 - Current
Conducted athlete goal setting meetings at start of year.
Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
Trained athletes in proper use of equipment for safety and maximum results.
Provided guidance to clients in overcoming challenges and identifying opportunities.
Encouraged clients to find creative solutions to problems and maintain motivation.
Created great relationships with the clients while still being professional in manor
Assisted clients with developing strategies to manage stress and increase productivity.