Britani Colquhoun
Springboro,OH
Summary
Customer Service Cashier with background in fast-paced retail environments. Known for offering consistent, friendly service to all customers while accurately handling cash and card transactions. Skilled at promoting customer satisfaction through effective problem resolution and efficient checkout processes. Notable impact on enhancing overall store performance by maintaining organized work areas and optimizing workflow efficiency.
Overview
18
18
years of professional experience
Work History
Cashier/Clerk
Giant Liquor
Dayton, OH
11.2019 - Current
- Process efficient and accurate cash, debit and credit card payments using Point-of-Sale system.
- Stock and face product on shelves and storage
- Daily dusting and general cleaning
- Lift and stock items up to 50lbs
- Organize store front and other areas
- Knowledge of applicable liquor and store rules
Cleaner
Sonshine Cleaners
07.2019 - 08.2019
- Was contracted to clean for a short time
- Maintained safety protocols and safe handling of chemicals and equipment
- Implemented step savers to reduce cleaning time per room while following company quality standards
- Created checklists for daily stocking of products and items to prevent unnecessary added time
Opening Shift Manager
Cassano's Pizza King
07.2018 - 11.2018
- Set up and broke down registers by accurately counting money and documenting any variances
- Maintain clean, neat and properly stocked makes tables, as well as front counter and customer areas
- Completed shift start and end procedures every day to maximize efficiency and team productivity
Crew Leader
Penn Station East Coast Subs
08.2012 - 08.2016
- Maintained atmosphere of enthusiastic customer service
- Addressed diner complaints with kitchen staff and served replacement menu items properly
- Provided quality products and services in a clean and safe environment
Manager/Cook/CSR
Pizza Hut
01.2007 - 08.2016
- Maintained compliance with company policies and procedures for food safety, sanitation and quality
- Displayed enthusiasm and knowledge about restaurant's menu and products
- Performed opening and closing management procedures using checklists and following guidelines
Education
High School -
Xenia High School
Certification - Medical Assisting
U.S. Career Institute
Certification - Medical Billing and Coding
U.S. Career Institute
Skills
- Customer service excellence
- Work ethic and integrity
- Effective Team Collaboration
- Proficient in Conflict Resolution
- Strong Organizational Skills
- Order verification
- Reliability and punctuality
References
- Daniel Harrison, 937-516-9750
- Tammy Morgan, Fine Wine and True Spirits, 937-750-7759
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Cashier/Clerk
Giant Liquor
11.2019 - Current
Cleaner
Sonshine Cleaners
07.2019 - 08.2019
Opening Shift Manager
Cassano's Pizza King
07.2018 - 11.2018
Crew Leader
Penn Station East Coast Subs
08.2012 - 08.2016
Manager/Cook/CSR
Pizza Hut
01.2007 - 08.2016
High School -
Xenia High School
Certification - Medical Assisting
U.S. Career Institute
Certification - Medical Billing and Coding
U.S. Career Institute
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