Britania Waddle
Dallas,TX
Summary
Dynamic and goal-oriented Supervisor at Sodexo Food Service with a proven track record in staff management and customer service. Enhanced team productivity through effective training and mentoring, while improving customer satisfaction by addressing inquiries promptly. Skilled in implementing efficient workflows and maintaining high service standards in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Supervisor
Sodexo Food Service
Stephenville, TX
11.2019 - 04.2025
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Dietary Server
Sagora Senior Living
Granbury, TX
11.2020 - 01.2021
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Improved patient satisfaction by providing timely and efficient meal service to residents.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Expedited meal delivery by efficiently organizing tray assembly lines for breakfast, lunch, and dinner services.
Waitress
El Chico Restaurant
Rockwall, TX
06.2019 - 12.2019
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Cashier
Kwik Chek
Celeste, TX
05.2017 - 05.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Science - Biomedical Sciences
Tarleton State University
Stephenville, TX12-2023
Skills
- Training and mentoring
- Staff management
- Goal oriented
- Customer service
- Strong work ethic
- Cash handling
- Guest engagement
- Patience and empathy
- Verbal communication
Timeline
Dietary Server
Sagora Senior Living
11.2020 - 01.2021
Supervisor
Sodexo Food Service
11.2019 - 04.2025
Waitress
El Chico Restaurant
06.2019 - 12.2019
Cashier
Kwik Chek
05.2017 - 05.2019
Bachelor of Science - Biomedical Sciences
Tarleton State University