Britanny Maldonado
Rochester,NY
Summary
Dedicated customer service professional with extensive experience in fast-paced environments, recognized for enhancing guest experiences through strong communication and interpersonal skills. Proven track record of optimizing workflow and improving team efficiency, directly contributing to a reputation for service excellence. Highly adaptable and skilled in problem-solving, resulting in increased customer satisfaction and loyalty.
Overview
2
2
years of professional experience
Work History
Server
Chipotle
Rochester , NY
05.2024 - Current
- Complied with regulations for server security protocols.
- Stayed informed about daily specials, new menu items, promotions.
- Maintained efficient teamwork among restaurant crew.
- Followed health safety guidelines when preparing and serving food products.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Trained new employees
- Collaborated with various departments to enhance guest experience.
Cashier
Target
Rochester, NY
01.2023 - 06.2024
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Greeted customers and answered any questions they had about the store's products and services.
- Issued receipts, refunds, credits or change due to customers.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Helped customers find specific products, answered questions, and offered product advice.
- Executed daily recovery tasks to optimize workspace order.
- Ensured compliance with all safety regulations within the store environment.
Education
Certificate of Completion Cosmetology Program 1000hrs -
Continental Beauty School
Rochester, NY12-2024
Skills
- Bilingual
- Self-motivated
- Highly Reliable
- Flexibility
- Outgoing and friendly
- Time management
- Effective Communication Skills
- Braider
- creative design skills
- clientele service
- Multicolor Hair Techniques
Timeline
Server
Chipotle
05.2024 - Current
Cashier
Target
01.2023 - 06.2024
Certificate of Completion Cosmetology Program 1000hrs -
Continental Beauty School
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