Britany T. Newton
Summary
Experienced Membership Coordinator with 12+ years of administrative, event planning, and customer service experience across nonprofit, association, and corporate sectors. Proven ability to manage membership operations, implement engagement strategies, and deliver excellent member support. Adept at using membership databases, coordinating events, and crafting member communications that boost retention and satisfaction.
Overview
2026
2026
years of professional experience
Work History
Wardrobe Assistant (Contract Role)
Local IASTE 772
10.2017 - Current
- Executed fast and accurate quick changes for ensemble and principal performers
- Maintained costumes to performance standards through daily cleaning, steaming, and repairs
- Preset costumes and accessories according to wardrobe plots and run sheets
- Assisted actors with dressing, mic placement coordination, and costume integrity during performances
- • Conducted post-show checks, laundry, and resets for next performance
- • Communicated closely with Stage Management and Costume Supervisors to resolve issues quickly
- • Ensured compliance with safety, hygiene, and union standards
- Supported wardrobe operations for Broadway touring productions and special engagements
- • Organized wardrobe rooms, racks, and labeled storage systems
- • Tracked costume pieces and assisted with fittings and alterations
- • Helped maintain wigs, shoes, and specialty costume elements
- • Assisted with load-ins, strike, and wardrobe inventory
Membership Services Coordinator
Edison Electric Institute
01.2023
- Managed membership inquiries and support, ensuring timely responses and high customer satisfaction.
- Administered member onboarding, renewals, and terminations using internal CRM system.
- Maintained accurate member records and performed routine database updates to ensure data integrity.
- Developed and distributed member communications, including newsletters, event announcements, and account updates.
- Provided technical assistance for online account management and member portal access.
- Coordinated logistics for membership events, webinars, and conferences, including registration tracking.
- Created standard operating procedures (SOPs) that streamlined membership workflows and improved response times.
- Conducted outreach to prospective members, supported recruitment initiatives, and analyzed member engagement trends.
- Ensured membership processes complied with organizational policies and data privacy standards.
Conference Manager (Contract Role)
RJ Whyte Production
08.2022 - 10.2022
- Planned and coordinated logistics for conferences and special events, supporting attendees, VIPs, and vendors.
- Managed day-to-day communication with speakers, vendors, and production teams to ensure seamless execution.
- Maintained event timelines, calendars, and action tracking reports to ensure deliverables met deadlines.
- Created meeting agendas, developed presentations, and compiled briefing documents for internal and external stakeholders.
- Provided on-site registration support and assisted with attendee engagement and troubleshooting.
- Coordinated event collateral and branded materials, ensuring accuracy and timely delivery.
Project/Conference Coordinator, Event Office Management
Robert Half (Contract Roles)
01.2017 - 01.2022
- Provided administrative support for benefits enrollment and customer service for members across multiple clients.
- Supported event and conference planning, including virtual and in-person logistics, vendor coordination, and communications.
- Responded to member and employee inquiries regarding benefit eligibility, claims, and plan resources.
- Maintained detailed documentation and tracked member interactions to support compliance and reporting.
- Scheduled and facilitated virtual meetings, created meeting minutes, and distributed follow-up materials.
- Compiled research and data to support member engagement strategies and benefit education initiatives.
Campaign Coordinator / Brand Ambassador
24Seven Inc.
2013 - 01.2020
- Represented national brands at conferences, expos, and community events, interacting with thousands of attendees.
- Provided real-time administrative and customer support during campaigns and promotional events.
- Conducted post-event data collection, entered survey results, and reported on campaign outcomes.
- Collaborated with logistics and production teams to ensure smooth event setup and execution.
- Assisted with the coordination of fundraisers, events, and meetings, including preparing materials and tracking RSVPs.
- Coordinated, trained and scheduled volunteers to support nonprofit initiatives and community engagement events for audiences ranging from 100-1,000+
- Maintained organized filing systems (both digital and paper-based) and oversaw data entry and document management.
Skills
- CRM Management
- Membership Onboarding
- Member Communications
- Data Integrity
- Event Coordination
- Customer Service
- Nonprofit Engagement
- Events logistics management
- Database management
- Adaptability and flexibility
Timeline
Membership Services Coordinator
Edison Electric Institute
01.2023
Conference Manager (Contract Role)
RJ Whyte Production
08.2022 - 10.2022
Wardrobe Assistant (Contract Role)
Local IASTE 772
10.2017 - Current
Project/Conference Coordinator, Event Office Management
Robert Half (Contract Roles)
01.2017 - 01.2022
Campaign Coordinator / Brand Ambassador
24Seven Inc.
2013 - 01.2020