Britany A Ward
Nave Wellness Center
Richton Park,IL
1
Language
1
Certification
10
years of professional experience
Mental health professional with solid experience in providing therapeutic support and developing individualized treatment plans. Adept at crisis intervention, patient assessment, and evidence-based therapy techniques. Strong focus on collaborative team efforts and achieving positive outcomes. Known for adaptability and reliability, with skills in communication, empathy, and problem-solving.
Work History
Qualified Mental Health Professional (Internship)
1 Year 1 Month- Managed a caseload of 10-12 clients
- Conducted comprehensive assessments to identify client strengths and challenges.
- Developed individualized treatment plans to address diverse mental health needs.
- Facilitated group therapy sessions, fostering supportive environments for client engagement.
- Collaborated with multidisciplinary teams to enhance patient care strategies.
- Implemented evidence-based interventions, improving client outcomes and satisfaction.
- Provided targeted therapeutic interventions for clients experiencing a variety of mental health challenges, including anxiety disorders, depression, trauma-related issues, and substance abuse concerns.
- Provided clients with recommendations to community resources.
- Documented client progress in confidential files.
- Improved patient outcomes by developing and implementing comprehensive mental health treatment plans.
- Encouraged clients to express feelings and discuss what was happening in day-to-day life in order to help each person develop insight into personal experiences and relationships
- Conducted thorough assessments of new patients to develop individualized treatment strategies.
Program Manager (Choice Oak Lawn Workshop)
11 Months- Managed a caseload up to 100 individuals
- Organized daily activities in Google Classroom to facilitate learning and engagement
- Coordinate cross-project activities
- Make schedules and manage tasks
- Created detailed schedules for daily operations and managed tasks
- Evaluating and assessing the program's strengths and weaknesses
- Trained participants based on individual needs to develop skills and promote functional independence
- Organize and accompany participants on community outings
- Implement/document behavior programs as determined by the interdisciplinary team
- Positive encouragement to help participants understand acceptable behavior
Program Manager (Residential Department)
1 Year 5 Months- After working as a Medical Support Staff for 5 months I was promoted to Program Manager
- After 5 months as a Medical Support Staff member, I was promoted to Program Manager. I managed daily programs to enhance resident engagement
- Organized daily activities to align with individual goals
- Evaluated and assessed program strengths and weaknesses to inform strategic improvements
- Conflict resolution and problem-solving
- Created and managed budgets for programs.
- Collaborated with team members to enhance motivation.
- Developed and controlled deadlines
Medical Support Staff
5 Months- Assisted with patient care at New Star as Medical Support Staff for 5 months
- Collaborated with Nurses Laurie Hardwick and Renee Sebby to coordinate patient care
- Facilitated medical appointment scheduling for company individuals
Sales Associate
1 Year 2 Months- Sales Associate, part-time. I work mainly in our backroom, taking care of products, prepping inventory, and keeping the backroom neat and orderly.
- Updated knowledge of store merchandise and policies to enhance customer assistance.
- Supported visual merchandising by creating attractive displays that engaged customers.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Welcomed customers upon entry to create a friendly shopping environment. to determine wants or needs.
- Performed floor moves, merchandising, display maintenance, and housekeeping to keep sales areas well-stocked, organized, and current.
- Maintained up-to-date knowledge of store merchandise and policies.
- Stocked shelves and organized displays to highlight key products and improve customer focus.
Crew Member
2 Years 3 Months- Assisted customers in a fast-paced environment for two years
- Operated cash register, managed kitchen duties, and assisted in drive-thru service
- Delivered exceptional customer service by efficiently processing orders and addressing inquiries.
- Collaborated with team members to maintain cleanliness and organization in high-traffic areas.
- Operated kitchen equipment while adhering to safety and sanitation standards.
Legal Assistant
3 Months- Assisted Attorneys Andrea Bonds and Quentin Banks by filing client documents, mailing subpoenas, and faxing documents to Cook County courts, contributing to streamlined case management.
- Knowledgeable in dealing with pleadings, affidavits, motions, and exhibit preparation.
- Sorted and distributed incoming mail daily to ensure timely communication.
- Ensured that all paperwork was properly filed according to established procedures.
- Maintained client confidentiality in all matters.
- Contacted witnesses and scheduled interviews and evaluations.
- Responded to client calls and inquiries to deliver applicable information.
- Processed incoming mail daily.
- Responded to client calls and inquiries, providing timely information to enhance client communication and support.
Education
M.D. - Clinical Mental Health Counseling
Bachelor of Arts - Psychology, Kinesiology and Sports Studies
High School Diploma
Skills
Group therapy
Sound judgment
Adaptability
Team management
Communication skills
Critical analysis
Flexibility
Anxiety management
Relationship building
Customer service
Self-care advocacy
Excel
Rapport building
Clinical documentation
Treatment planning
Evidence-based treatment
Interventions
Cognitive Behavioral Therapy
Mindfulness Approach in Dialectical Behavior Therapy
Commitment and Acceptance Therapy
Psychodynamic Therapy
Volunteer Experience
- Richton Park Fire Department, 2013
- Bonds Counseling Solutions, 2014
- Assistant Volleyball Coach at Richton Park Village Hall
Certification
- Safe-sitter
- CPR/Adult First Aid
- Suicide Prevention
- Skills for Psychological Recovery
- Psychological First Aid
Writing styles
- MLA
- APA
- EXCEL
Languages
English
Professional
Activities
- Landmark Forum Seminar for Teens, 2014
- Landmark Commitment Seminar, 2014
Timeline
Qualified Mental Health Professional (Internship)
Nave Wellness Center
07.2025 - 08.2026Read More
Program Manager (Choice Oak Lawn Workshop)
Park Lawn
09.2022 - 08.2023Read More
Program Manager (Residential Department)
New Star Services
01.2021 - 06.2022Read More
Medical Support Staff
New Star Services
08.2020 - 01.2021Read More
Sales Associate
Victoria’s Secret (PINK)
05.2019 - 07.2020Read More
Crew Member
McDonald’s
09.2016 - 12.2018Read More
Legal Assistant
Bronzeville Law Group
05.2016 - 08.2016Read More
Rich Central High School
High School Diploma
Read More
The Chicago School
M.D. from Clinical Mental Health Counseling
Read More
Eastern Illinois University
Bachelor of Arts from Psychology, Kinesiology and Sports Studies
Read More