Nekima Gilliam
Windsor,US
Summary
To provide quality substance use disorder and mental health disorder treatment to adults and adolescents that will assist them with enhancing their quality of life
Overview
15
15
years of professional experience
Work History
Qualified Mental Health Professional
A Plus Results Independent Living, INC.
05.2023 - Current
- Provide counseling and support to recipients with drug and alcohol use issues
- Coordination and oversight of initial and ongoing assessment activities, initial development and ongoing revision of the person-centered plan for SAIOP/SACOT/CST services
- Provide case management to arrange, link or integrate multiple services as well as assessment and reassessment of the recipient's need for services; informs the recipient about benefits, community resources, and services; assist the recipient in accessing benefits and services; arranges for recipient to receive benefits and services and monitors the provision of services
- Arrange for the completion of additional assessments/evaluations as deemed necessary
- Maintain a caseload of no more than 12 service recipients fo adults served
- Ensures that all aspects of the plan are being implemented while intervening and advocating on behalf of the client to resolve barriers to deliver services effectively
- Establishing and maintaining effective working relationships with lead agencies and consumers
- Ensuring the completion of daily program activities such as counseling, drug screens, disease management, and treatment support activities
Medical Transportation Coordinator / Social Worker II
Hertford County Department of Social Services
06.2015 - 07.2022
- Provided case management
- Interviewed clients to obtain required information to determine/redetermine applicant eligibility for Medical Transportation
- Explained and interpreted rules, regulations, and procedures
- Keyed transportation prior approvals into NC Tracks for vendor reimbursement
- Served as liaison between the client, the agency, contracting agencies, other professionals, and businesses
- Maintained accurate records
Universal Case Worker II
Hertford County Department of Social Services
04.2012 - 05.2015
- Responsible for the total process of determining/redetermining applicant eligibility for Medicaid, Food and Nutrition services, and LIEAP
- Work included the interviewing of applicants to obtain required information, completing initial applications, verifying the information obtained, determining eligibility or completing scheduled program reviews
- Explain program requirements and options and advise or refer applicants to other program services as appropriate
- Responsible for obtaining all pertinent data concerning the clients' family composition, financial, employment and health status, and verification of all information obtained during intake
- Maintain accurate records
Human Resource Development Instructor
Roanoke Chowan Community College
05.2011 - 04.2012
- Registered Students
- Provided short-term pre-vocational training to the unemployed/underemployed adult
- Customers provided services that promoted self-sufficiency and self-valuing on a personal and professional level to enhance the opportunity for success in the workplace
- Courses taught focused on completing employment applications, writing resumes, job search, and interviewing skills
- Counseled students on career planning and educational issues
- Followed confidentiality procedures
- Adhered to policy guidelines
Associate Professional
HabCare Facilities
05.2009 - 05.2011
- Provided case management services to adults with mental health illnesses
- Interviewed individuals and families to collect personal information to refer client to appropriate human service program
- Recorded data
- Assisted client with achieving goals according to the plan-of-care
- Case management visits in the field to ensure the needs of the clients are being met through the service program
- Followed confidentiality procedures
- Adhered to Medicaid guidelines
Education
Master of Science Degree- Counseling Studies -
Capella University
Minneapolis, MN04.2012
Bachelor of Arts Degree - Sociology -
Elizabeth City State University
Elizabeth City, NC05.2009
Associate of Science Degree - General Education -
Roanoke Chowan Community College
Ahoskie, NC05.2007
Skills
- Communication Skills
- Active Listening Skills
- Substance Use Interventions
- Coordinating Services
- Individual Therapy
- Case Management
- Community Resources
- Client Rapport
- Goal Setting
- Clinical Documentation
- Group Therapy
- People Skills
Employmentskills
- Ability to read, analyze, interpret and apply federal and state policies
- Provide counseling for relapse prevention, social issues, and mental health problems
- Ability to represent program area in oral and written form
- Ability to monitor, accurately document, and report progress
- Conduct individual and group therapy sessions for outpatient clients
- Identified treatment goals based on individual diagnosis and history
- Communicate well with others; verbally and non-verbally
- Knowledgeable of current behavioral health concepts, principles and methods of treatment
- Team Player
References
AVAILABLE UPON REQUEST
Timeline
Qualified Mental Health Professional
A Plus Results Independent Living, INC.
05.2023 - Current
Medical Transportation Coordinator / Social Worker II
Hertford County Department of Social Services
06.2015 - 07.2022
Universal Case Worker II
Hertford County Department of Social Services
04.2012 - 05.2015
Human Resource Development Instructor
Roanoke Chowan Community College
05.2011 - 04.2012
Associate Professional
HabCare Facilities
05.2009 - 05.2011
Master of Science Degree- Counseling Studies -
Capella University
Bachelor of Arts Degree - Sociology -
Elizabeth City State University
Associate of Science Degree - General Education -
Roanoke Chowan Community College
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