Brithney Lazo Gonzalez
Overview
3
3
years of professional experience
Work History
Laundry Attendant
Inn At Moss Landing
02.2022 - 08.2022
- Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Managed inventory levels for laundry supplies such as detergents, softeners, and stain removers to prevent shortages or delays in service.
- Examined dried clothes to identify stains, tears and issues.
Front Desk Receptionist
Inn At Moss Landing Point
01.2022 - 01.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Completed all tasks in compliance with company policies and procedures.
Server
Crab Bucket
03.2021 - 05.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Checked guests' identification before serving alcoholic beverages.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Field Worker
Driscoll's
01.2020 - 12.2020
- Enhanced team collaboration through clear communication and mutual support during field tasks.
- Weeded, thinned and pruned crops to encourage good growth.
- Reduced safety incidents by conducting thorough equipment inspections and following established safety protocols.
- Maintained high levels of physical fitness required for demanding fieldwork activities such as extended hikes or heavy lifting.
- Supported the successful implementation of habitat restoration projects through active participation in planting, seeding, and erosion control measures.
- Identified plants, pests and weeds to decide on correct pesticides and fertilizers.
Education
No Degree - Veterinarian Assisting
Central Coast College
Salinas, CA04.2025
High School Diploma -
Sequoia High Schools
Freedom, CA01.2024
Skills
- Customer Service
- Strong Work Ethic
- Spanish Fluent
- POS System Operation
Languages
Spanish
Full Professional
Timeline
Laundry Attendant
Inn At Moss Landing
02.2022 - 08.2022
Front Desk Receptionist
Inn At Moss Landing Point
01.2022 - 01.2022
Server
Crab Bucket
03.2021 - 05.2021
Field Worker
Driscoll's
01.2020 - 12.2020
No Degree - Veterinarian Assisting
Central Coast College
High School Diploma -
Sequoia High Schools