Britini Smith
Grand Junction,MI
Summary
Dynamic Care Team Manager at Beacon Specialized Living, skilled in staff development and performance coaching. Achieved significant employee satisfaction through effective communication and motivational techniques. Enhanced team productivity by implementing strategic workforce planning and fostering a collaborative environment, ensuring compliance with industry regulations while driving high performance.
Overview
9
9
years of professional experience
Work History
Care Team Manager
Beacon Specialized Living
07.2016 - Current
- Oversaw employee relations by implementing effective communication, coaching, training, and development.
- Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development plans.
- Enhanced team productivity by implementing efficient task delegation and time management strategies.
- Developed a high-performing team by recruiting top talent, providing ongoing training, and fostering a positive work environment.
- Ensured compliance with company policies as well as industry regulations through diligent oversight of daily operations and staff adherence to guidelines.
- Collaborated with cross-functional departments to drive cohesive efforts towards common goals and objectives.
- Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
- Improved overall team morale with effective motivational techniques like reward programs, recognition events, and transparent communication practices.
Education
High School Diploma -
Hartford High School
Hartford, MI05.2019
Skills
- Customer focus
- Employee scheduling
- Influencing skills
- Staff development
- Meeting facilitation
- Workforce planning
- Performance coaching
- Game strategy
- Motivational
Timeline
Care Team Manager
Beacon Specialized Living
07.2016 - Current
High School Diploma -
Hartford High School
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