Job Search Status
Open to workDesired start date: Open to discussion
Desired Job Title
Care Team Manager Bus DriverCamp Counselor / Bus DriverWork Type
Full TimeLocation Preference
On-SiteRemoteLocation: Jackson, MI, US
Open to relocation: No
Open To Work
Erika Kirby
Jackson,MI
Work Preference
Summary
Dynamic Care Team Manager with expertise in customer focus, employee scheduling, and performance coaching. Proven ability to enhance team productivity and foster a cooperative work environment.
Experienced with leading and managing teams to achieve operational excellence. Utilizes strategic planning and effective communication to drive team performance. Track record of fostering collaborative environment and meeting organizational objectives.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Care Team Manager
Beacon Specialized Living
4066 Oak St
04.2025 - 04.2026
- Managed daily operations to ensure smooth functioning of team activities.
- Facilitated communication between staff and upper management for effective workflow.
- Assisted in training new team members on company policies and procedures.
- Monitored team performance, providing feedback to enhance productivity.
- Resolved conflicts within the team, fostering a cooperative work environment.
- Implemented best practices for service delivery to improve client satisfaction.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Bus Driver
Mets Transportation
Jackson Mi
07.2021 - 04.2025
- Ensured passenger safety by adhering to all traffic regulations and company policies.
- Maintained vehicle cleanliness and operational readiness through regular inspections and maintenance checks.
- Assisted passengers with boarding and alighting, providing excellent customer service during trips.
- Collaborated with dispatch team to optimize routes and minimize delays in transportation schedules.
- Monitored road conditions and adjusted routes proactively to ensure timely arrivals at destinations.
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Ensured timely arrivals and departures by strictly adhering to schedules and effectively managing unforeseen circumstances.
- Performed bus driving duties while keeping student safety in mind to maintain good safety record.
Camp Counselor / Bus Driver
YMCA Daycare
Jackson Mi
05.2022 - 08.2024
- Supervised daily activities for children, ensuring a safe and engaging environment.
- Developed and implemented age-appropriate programs to enhance children's social skills.
- Facilitated group games and recreational activities, promoting teamwork and cooperation.
- Maintained communication with parents regarding children's progress and behavior.
Education
High School Diploma -
Northwest High School
Jackson MI05.1999
Skills
- Customer focus
- Employee scheduling
- Influencing skills
- Staff development
- Performance coaching
- Employee coaching and mentoring
- Staff training
- Customer service
- Documentation and reporting
- Time management
- Schedule management
Certification
CPR / D-Choker
Timeline
Care Team Manager
Beacon Specialized Living
04.2025 - 04.2026
Camp Counselor / Bus Driver
YMCA Daycare
05.2022 - 08.2024
Bus Driver
Mets Transportation
07.2021 - 04.2025
High School Diploma -
Northwest High School