Britley Atwell
Conroe,TX
Summary
Dynamic professional with a proven track record at Goodwill Store, excelling in customer service and retail operations. Enhanced inventory management by analyzing sales trends, boosting efficiency by 20%. Skilled in team supervision and process optimization, fostering a collaborative environment. Adept at resolving customer inquiries, ensuring a positive experience.
Developed extensive skills in fast-paced retail environment, focusing on team leadership and customer engagement. Adaptable and results-driven, with ability to streamline operations and improve sales performance. Looking to transition into new field where these skills can drive impactful results.
Overview
2
2
years of professional experience
Work History
Retail Sales Manager
Goodwill Store
01.2023 - 08.2024
- Trained over 30 team members and supervised staff on customer service protocols and operational procedures.
- Managed daily store operations, ensuring adherence to company policies and procedures.
- Analyzed sales trends to optimize inventory management and product placement.
- Resolved customer inquiries and complaints, promoting a positive shopping experience.
Kitchen Cook
Home2 Suites By Hilton
01.2023 - 07.2024
- Prepared and cooked a variety of dishes, ensuring high-quality standards and taste consistency.
- Managed inventory and organized kitchen supplies to optimize workflow efficiency.
- Collaborated with team members to maintain cleanliness and adhere to safety protocols.
- Monitored food preparation processes to ensure compliance with health regulations.
Process Assistant
Amazon
02.2022 - 01.2023
- Streamlined operational workflows to enhance efficiency and reduce processing time.
- Assisted in maintaining inventory accuracy through regular audits and updates.
- Collaborated with teams to implement process improvements, resulting in smoother operations.
- Provided training and support to new team members on standard operating procedures.
Education
Associate of Science - Nursing
Lone Star College
Houston, TX05-2027
Skills
- Customer service
- Retail operations
- Cash handling
- Store opening and closing
- Delegating work
- Team supervision
Timeline
Retail Sales Manager
Goodwill Store
01.2023 - 08.2024
Kitchen Cook
Home2 Suites By Hilton
01.2023 - 07.2024
Process Assistant
Amazon
02.2022 - 01.2023
Associate of Science - Nursing
Lone Star College