BRITNAY SALSMAN
Business Analyst And Hospital Coordinator
Sonoma,CA
Summary
Dedicated Program Coordinator adept at managing programs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Talented in cultivating strong relationships to maintain and manage successful operations.
Overview
12
12
years of professional experience
2
2
Certifications
Work History
Hospitalist Program Coordinator
Sonoma Valley Hospital
03.2020 - Current
- Outgoing and self-motivated young professional who is seeking full-time employment and an opportunity grow with your company
- Two reference letters are included; additional references available upon request
- Handles scheduling and billing
- Maintains state regulations,
- Assists director in day to day activities, Handles scheduling and training of new employees as needed
- Opens and closes the bar
- Shift Lead, Bartender
- Mixes craft and signature cocktails
Personal Assistant &, Hospitality Services
Sonoma Broadway
11.2016 - 12.2020
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained and organized all shared drives, documents and spreadsheets in Google Workspace.
- Sourced and ordered office equipment and supplies.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Served as point of contact between clients and managerial staff.
Customer Service Associate, Bartender
The Lodge
10.2017 - 01.2020
- At Sonoma Renaissance Resort &
- Provides excellent
- Crafted special drink and cocktail menu items for seasonal offerings.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Served high customer volumes during special events, nights and weekends.
Cashier & Food Runner
Barista, Sunflower Cafe
01.2015 - 07.2017
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Checked personal identifications during alcohol and tobacco sales.
- Addressed customer needs and made product recommendations to increase sales.
- Collected and authorized payments of guests.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Restocked and organized merchandise in front lanes.
Kitchen
Shiso Modern Asian
07.2016 - 06.2017
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Checked identification for minimum age for sale of alcoholic beverages.
- Bussed and reset tables to keep dining room and work areas clean.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
Education
Associate of Science - Social & Behavioral Sciences
Santa Rosa Junior College
Santa Rosa, CA 05.2021 - 05.2021
Associate of Arts - Environmental Studies
Santa Rosa Junior College
Santa Rosa, CA 12.2021 - 12.2021
Skills
Project coordination
Proactive mindset
Generating schedules
Data management familiarity
Customer service experience
Advanced knowledge of technology
Effective leader
Administration knowledge
Certification
MBTI Certified
Timeline
Administrative Assistant Certificate
07-2023
Associate of Arts - Environmental Studies
Santa Rosa Junior College
12.2021 - 12.2021
MBTI Certified
06-2021
Associate of Science - Social & Behavioral Sciences
Santa Rosa Junior College
05.2021 - 05.2021
Hospitalist Program Coordinator
Sonoma Valley Hospital
03.2020 - Current
Customer Service Associate, Bartender
The Lodge
10.2017 - 01.2020
Personal Assistant &, Hospitality Services
Sonoma Broadway
11.2016 - 12.2020
Kitchen
Shiso Modern Asian
07.2016 - 06.2017
Cashier & Food Runner
Barista, Sunflower Cafe
01.2015 - 07.2017