Britne Kidd
Lubbock,TX
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Sociable server offering several years of experience delivering friendly, prompt service to customers. Skilled in making personalized menu recommendations and managing closing duties. In-depth knowledge of pos system operations and food safety and sanitation regulations.
Overview
9
9
years of professional experience
Work History
Wait Staff Member
Little Woodrow's
Lubbock, TX
05.2021 - Current
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Communicated daily specials to customers.
- Prepared checks accurately and processed payments promptly.
- Served meals to customers in a friendly and courteous manner.
Waitstaff
Teddy Jack's Hub City Grill
Lubbock, TX
09.2019 - 05.2021
- Took orders for food and drinks and delivered them to guests.
- Greeted customers and provided menus.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Performed basic math calculations when computing bills for customers' meals.
- Participated in team meetings to discuss new menu items or changes in policy.
Wait Staff Member
Georges Cafe 4th st
Lubbock, TX
08.2018 - 12.2019
- Coached, mentored and trained team members in order to improve their job performance.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Provided leadership during times of organizational change or crisis situations.
- Assisted in training new servers.
- Took orders from customers accurately and in a timely manner.
Waitstaff Member
Joes Crab Shack
Lubbock, TX
01.2016 - 09.2018
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Processed payments from customers using a POS system.
- Managed incoming calls during busy shifts.
- Resolved conflicts between customers when necessary.
- Prepared checks, itemizing total meal costs and taxes.
Education
Licensed Cosmetologist - Cosmetology
Texas College of Cosmetology
Lubbock, TX07-2023
Dental Assistant - Dentistry
Virginia Community College
Lubbock, TX06-2018
High School Diploma -
Connell High School
Connell, WA05-2013
Skills
- Professional Appearance
- POS System Operation
- Salesmanship
- Guest Engagement
- Exceptional customer service
Timeline
Wait Staff Member
Little Woodrow's
05.2021 - Current
Waitstaff
Teddy Jack's Hub City Grill
09.2019 - 05.2021
Wait Staff Member
Georges Cafe 4th st
08.2018 - 12.2019
Waitstaff Member
Joes Crab Shack
01.2016 - 09.2018
Licensed Cosmetologist - Cosmetology
Texas College of Cosmetology
Dental Assistant - Dentistry
Virginia Community College
High School Diploma -
Connell High School
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