Heidi Rubio
Fort Worth,TX
Summary
Dedicated professional with a strong work ethic and exceptional interpersonal skills, seeking to tackle new challenges. Proven adaptability and ability to master new skills quickly foster effective unsupervised work.
Overview
8
8
years of professional experience
Work History
Assistant General Manager
Little Woodrow's
Fort Worth, TX
05.2024 - Current
- Managed daily operations of the store, including scheduling and supervising staff.
- Monitored inventory levels and placed orders for new stock as needed.
- Conducted regular performance evaluations for employees to ensure quality standards were maintained.
- Created promotional campaigns to increase store traffic and generate revenue.
- Resolved customer complaints in a timely manner while maintaining a professional demeanor.
Bartender
Little Woodrow's
Fort Worth, Texas
01.2024 - Current
- Supervised employees by providing direction on tasks and expectations regarding customer service standards.
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Provided drink suggestions to customers based on their preferences.
- Checked identification of guests to verify age requirements for alcohol purchase.
Server
Buffalo Bros
Fort Worth, Texas
05.2021 - 05.2023
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Delivered food orders promptly and courteously.
- Ensured that each guest was served courteously, quickly, and efficiently.
Childcare Teacher
Clayton Youth Enrichment
Fort Worth, Texas
03.2019 - 05.2021
- Created a safe, clean and stimulating environment for children to learn and grow.
- Provided positive guidance to help children develop socially, emotionally, physically and cognitively.
- Encouraged creativity through art projects, imaginative play and music activities.
- Communicated with parents regarding their child's progress throughout the school year.
Showroom Sales Consultant
Arizona Tile LLC
Irving, Texas
05.2017 - 05.2018
- Consulted with clients to determine their needs and preferences.
- Delivered information on product features and benefits.
- Maintained inventory of merchandise and restocked shelves as needed.
- Demonstrated products to customers and answered inquiries about products or services offered.
Education
Associate of Arts -
Tarrant County College
Fort Worth, TX05-2020
High School Diploma -
Fossil Ridge Highschool
Fort Worth, TX03-2017
Some College (No Degree) - Interior Design
University of North Texas
Denton, TXSkills
- Team leadership strength
- Training and development background
- Strategic planning skill
- Bilingual in Spanish and English
- Great multitasker
- Microsoft Word
- Leadership
- Customer service
- Teamwork and Collaboration
- Verbal communication
Languages
Spanish
Native/ Bilingual
American Sign Language
Elementary
Affiliations
- Interior Design Student Alliance
- Honor Roll 2024
References
References available upon request.
Timeline
Assistant General Manager
Little Woodrow's
05.2024 - Current
Bartender
Little Woodrow's
01.2024 - Current
Server
Buffalo Bros
05.2021 - 05.2023
Childcare Teacher
Clayton Youth Enrichment
03.2019 - 05.2021
Showroom Sales Consultant
Arizona Tile LLC
05.2017 - 05.2018
Associate of Arts -
Tarrant County College
High School Diploma -
Fossil Ridge Highschool
Some College (No Degree) - Interior Design
University of North Texas
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