Britney Anderson

Care Manager

• Provided daily care and support services for residents while promoting safety, dignity, comfort, and independence.
• Developed and updated individualized resident care plans based on personal needs, preferences, and changes in condition.
• Assisted residents with activities of daily living, including bathing, dressing, grooming, mobility, toileting, and meals.
• Communicated with residents, families, healthcare providers, and facility leadership regarding care needs and concerns.
• Monitored residents for physical, emotional, or behavioral changes and reported concerns to the appropriate medical professionals.
• Coordinated appointments, medication services, transportation, and other resident needs.
• Maintained accurate documentation, incident reports, care records, and shift notes in accordance with facility policies.
• Responded calmly and promptly to emergencies, falls, and other resident safety concerns.
• Helped maintain compliance with state regulations, infection-control procedures, and facility standards.
• Helped create a welcoming, respectful, and compassionate environment for residents and their families

• Planned and implemented age-appropriate daily lesson plans and learning activities
• Provided a safe, nurturing, and positive environment for preschool-aged children
• Supervised children throughout the day and maintained a safe classroom environment
• Led educational, creative, and hands-on activities to support children's learning and development
• Assisted children with daily routines, including meals, nap time, and transitions between activities
• Prepared and served lunch and snacks while following classroom and safety procedures
• Supervised and assisted children during nap time and maintained a calm environment
• Helped children develop social, emotional, communication, and independence skills
• Encouraged positive behavior and taught children appropriate classroom expectations
• Maintained a clean, organized, and welcoming classroom
• Communicated with parents and staff regarding children's daily activities and needs
• Monitored children's behavior, participation, and progress throughout the day
• Worked collaboratively with other teachers and staff to provide quality childcare

• Greeted guests and provided friendly, attentive table service
• Took accurate food and beverage orders and entered orders into the POS system
• Served meals, beverages, and desserts promptly and professionally
• Answered questions about menu items, ingredients, and daily specials
• Checked on guests throughout their meals to ensure satisfaction
• Handled customer requests, concerns, and complaints professionally
• Processed cash and credit card payments and accurately handled guest checks
• Maintained clean and organized tables, dining areas, and service stations
• Reset and prepared tables for incoming guests
• Communicated effectively with kitchen staff, hosts, other servers, and management
• Worked efficiently in a fast-paced, high-volume restaurant environment
• Followed food safety, sanitation, and restaurant service standards
• Assisted coworkers with side work and other front-of-house duties as needed
• Provided welcoming customer service to help create a positive dining experience

• Assisted guests with takeout and to-go orders, ensuring orders were accurate and complete
• Served drinks to guests while providing friendly, attentive service
• Answered guest questions and provided information about menu items and specials
• Managed multiple guest requests during busy periods while maintaining a positive attitude
• Assisted servers and other staff with front-of-house responsibilities as needed
• Maintained a clean, organized, and welcoming host area and dining space
• Monitored guest needs and provided prompt customer service throughout their visit
• Handled guest interactions professionally in a fast-paced boardwalk/bar environment
• Communicated effectively with servers, bartenders, kitchen staff, and management
• Helped create a fun, welcoming atmosphere for guests and contributed to an enjoyable overall experience

• Assisted elderly clients with daily personal care, including dressing, grooming, bathing, and feeding.
• Supported clients with medication routines according to established instructions.
• Planned and participated in activities to provide companionship and encourage engagement.
• Maintained a safe, clean, and comfortable environment.
• Provided dependable and compassionate support while respecting each client’s dignity and needs.

• Answered customer phone calls for delivery orders.
• Took and accurately entered food orders.
• Placed and coordinated customer orders for delivery.
• Provided friendly customer service and assisted customers with questions.